Gravity Forms conversions not counting

  • Hi All,

    first of all thanks for the plugin.

    Plugin version is 1.18.2. Gravity Forms is 2.5-beta-1.8 (I know, beta, but their new form builder is such a bliss and i hope this is not the problem …).

    I am trying to test two versions of a form with Gravity Forms. They display fine within the test block. Block is added via shortcode directly into a template.

    The test counts the participants but the conversions stay at “0”. I tried submitting the forms via AJAX or the “classic” way. Makes no difference. AJAX submission should work as well with Gravity Forms, right?

    What makes me wonder is if i pick “Gravity Forms” as the Type for Testing Goal “On submit of form” says “No goal selected” with no other option available … am i missing something here? I cannot figure out how to set the goal and my perception of the docs was i don’t have to anyways …

    Any help or hints much appreciated,
    Best Nils

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anonymous User 16972068

    (@anonymized-16972068)

    Hi Nils,

    I haven’t had the chance to test the plugin with the latest version of Gravity Forms. My guess is that my plugin can’t find the Gravity Forms as they are not showing up as goals for you.

    On older versions you’d be able to select a form you want to track. Hence it not tracking for you right now.

    Hope this answers the question.

    Kind regards,
    Gaya

    Thread Starter nhmz

    (@nhmz)

    Hey Gaya,

    thank you for the quick reply. So i rolled back to Gravity Forms 2.4.20.5 and i also tried the latest Ninja Forms as an alternative. Still no luck. The “On submit of form”-select still says “No goal selected” with no other option. Since i have time pressure with a client i have to switch and look for another solution. Thank you anyways.

    Cheers,
    Nils

    Anonymous User 16972068

    (@anonymized-16972068)

    Sure thing! Thanks for letting me know. I’ll dig into it.

    Cheers,
    Gaya

Viewing 3 replies - 1 through 3 (of 3 total)
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