• Resolved ksumwalt

    (@ksumwalt)


    We have a form created using Gravity Forms. We have the plugin for WooCommerce and Gravity Forms, and had both prior to creating the form. We check the box in the product’s settings under the Gravity Forms set to “Automatically update the entry transaction details based on the WooCommerce Order.” A Payment Status field is listed in the form entries as well as a WooCommerce Order Status field. These have values which do not match those under the entries for the product. How do we get these possible values (for filtering) and used values to match?

    System Status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://boxwood.org
    Site address (URL): https://boxwood.org
    WC Version: 5.1.0
    REST API Version: ? 5.1.0
    WC Blocks Version: ? 4.4.3
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.0.2
    Log Directory Writable: ?
    WP Version: 5.7
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_CA
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.16
    PHP Post Max Size: 50 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    cURL Version: 7.75.0
    OpenSSL/1.1.1j
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.33
    Max Upload Size: 50 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.0.0
    WC Database Prefix: hkmr1t_
    Total Database Size: 28.88MB
    Database Data Size: 20.04MB
    Database Index Size: 8.84MB
    hkmr1t_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hkmr1t_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_woocommerce_order_itemmeta: Data: 0.23MB + Index: 0.13MB + Engine InnoDB
    hkmr1t_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hkmr1t_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    hkmr1t_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_adfoin_integration: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_adfoin_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_amd_zlrecipe_recipes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_comments: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    hkmr1t_connections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_connections_address: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_connections_date: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_connections_email: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_connections_link: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_connections_messenger: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_connections_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_connections_phone: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_connections_social: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_connections_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hkmr1t_connections_term_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_connections_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_connections_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_gf_entry: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_gf_entry_meta: Data: 0.52MB + Index: 0.80MB + Engine InnoDB
    hkmr1t_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_gf_form_meta: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_itsec_distributed_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_itsec_lockouts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    hkmr1t_itsec_logs: Data: 10.02MB + Index: 1.77MB + Engine InnoDB
    hkmr1t_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_itsec_temp: Data: 1.52MB + Index: 2.22MB + Engine InnoDB
    hkmr1t_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_mepr_events: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    hkmr1t_mepr_jobs: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    hkmr1t_mepr_members: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    hkmr1t_mepr_rule_access_conditions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    hkmr1t_mepr_subscriptions: Data: 0.02MB + Index: 0.30MB + Engine InnoDB
    hkmr1t_mepr_subscription_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_mepr_tax_rates: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    hkmr1t_mepr_tax_rate_locations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hkmr1t_mepr_transactions: Data: 0.02MB + Index: 0.33MB + Engine InnoDB
    hkmr1t_mepr_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_mgmlp_folders: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hkmr1t_options: Data: 1.29MB + Index: 0.13MB + Engine MyISAM
    hkmr1t_postmeta: Data: 0.73MB + Index: 0.31MB + Engine MyISAM
    hkmr1t_posts: Data: 3.04MB + Index: 0.14MB + Engine MyISAM
    hkmr1t_rg_limit: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_sg_action: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_sg_config: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_sg_schedule: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hkmr1t_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hkmr1t_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hkmr1t_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hkmr1t_usermeta: Data: 0.29MB + Index: 0.13MB + Engine MyISAM
    hkmr1t_users: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    hkmr1t_vxg_googlesheets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_vxg_googlesheets_accounts: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    hkmr1t_vxg_googlesheets_log: Data: 0.37MB + Index: 0.01MB + Engine MyISAM
    hkmr1t_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hkmr1t_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    hkmr1t_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    hkmr1t_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_woocommerce_pay_per_post_pageviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hkmr1t_yoast_indexable: Data: 0.23MB + Index: 0.17MB + Engine InnoDB
    hkmr1t_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    hkmr1t_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hkmr1t_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hkmr1t_yoast_seo_links: Data: 0.05MB + Index: 0.02MB + Engine MyISAM
    hkmr1t_yoast_seo_meta: Data: 0.08MB + Index: 0.08MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    acf: 2
    acf-field: 12
    acf-field-group: 4
    attachment: 141
    copy-to-clipboard: 3
    custom_css: 1
    feature: 4
    footer_sections: 5
    memberpressgroup: 2
    memberpressproduct: 2
    memberpressrule: 2
    mgmlp_media_folder: 47
    ml-slide: 69
    ml-slider: 6
    nav_menu_item: 20
    oembed_cache: 5
    page: 54
    podcast: 5
    post: 66
    product: 4
    revision: 991
    shop_coupon: 3
    shop_order: 54
    shop_order_refund: 6
    tablepress_table: 1
    wbcr-snippets: 6
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (55) ###
    
    Gravity Perks: by Gravity Wiz – 2.2.2
    Gravity Forms: by Gravity Forms – 2.4.23
    Advanced Custom Fields: by Elliot Condon – 5.9.5
    Advanced Form Integration: by nasirahmed – 1.37.1
    Backup: by BackupGuard – 1.6.2
    iThemes Security: by iThemes – 7.9.0
    Black Studio TinyMCE Widget: by Black Studio – 2.6.9
    boxwood-over-rule-patreon: by Karl Sumwalt – 1.0
    Classic Editor: by WordPress Contributors – 1.6
    Admin Columns: by AdminColumns.com – 4.2.5
    Copy Anything to Clipboard: by Mahesh M. Waghmare – 2.1.0
    CSS Ready Classes for Gravity Forms: by Manny Rodrigues – 2.7.2
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
    External Media: by Minnur Yunusov – 1.0.30
    Gravity Forms - Edit entries: by Bright Plugins – 0.1.4
    Gmail SMTP: by naa986 – 1.2.1
    Google Apps Login: by Lever Technology LLC – 3.4.3
    Site Kit by Google: by Google – 1.29.0
    GP Nested Forms: by Gravity Wiz – 1.0-beta-9.16
    GP Email Users: by Gravity Wiz – 1.3.11
    GP Limit Choices: by Gravity Wiz – 1.6.33
    If Menu - Visibility control for menu items: by Layered – 0.16.2
    iframe: by webvitaly – 4.5
    Woody code snippets (PHP snippets | Insert PHP): by Creative Motion
    Will Bontrager Software
    LLC  – 2.4.1
    
    Media Library Folders for WordPress: by Max Foundry – 6.1.2
    Media Library Folders for WordPress Reset: by Max Foundry – 6.1.2
    Members: by MemberPress – 3.1.5
    MetaSlider - Pro Add-on Pack: by MetaSlider – 2.18.2
    MetaSlider: by MetaSlider – 3.20.3
    Patreon WordPress: by Patreon  – 1.7.3
    Post Expirator: by Aaron Axelsen – 2.4.1
    Posts Table Pro: by Barn2 Plugins – 2.3.4
    Private content: by Aldo Latino – 6.4.1
    Remove Widget Titles: by Stephen Cronin – 1.0
    PublishPress Revisions: by PublishPress – 2.5.2
    Scroll Back to Top: by Joe Sexton – 1.1.3
    Seriously Simple Podcasting: by Castos – 2.6.1
    Shortcodes Ultimate: by Vladimir Anokhin – 5.9.8
    Simple Custom Post Order: by Colorlib – 2.5.4
    Simple User Listing: by Kathy Darling – 1.9.0
    Simple YouTube Embed: by naa986 – 1.0.9
    Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
    Unique Headers: by Ryan Hellyer – 1.7.12
    Widget Context: by Kaspars Dambis – 1.3.2
    Widget CSS Classes: by Jory Hogeveen – 1.5.4.1
    WooCommerce Gravity Forms Product Add-Ons: by Element Stark – 3.3.18
    WooCommerce Menu Cart: by Jeremiah Prummer
    Ewout Fernhout – 2.9.7
    
    WooCommerce Name Your Price: by Kathy Darling – 3.1.7 (update to version 3.2.3 is available)
    WooCommerce: by Automattic – 5.1.0
    Yoast SEO: by Team Yoast – 16.0.2
    WP Discord Post Plus: by Developer Hero – 1.0.2
    WP Display Header: by Konstantin Obenland – 6
    Connector for Gravity Forms and Google Sheets: by CRM Perks. – 1.0.7
    WP Mail From II: by Ben Huson – 2.0
    Zip Recipes: by Really Simple Plugins – 7.1.5
    
    ### Inactive Plugins (14) ###
    
    Advanced Custom Fields PRO: by Elliot Condon – 5.8.7
    BBQ Firewall: by Jeff Starr – 20210211
    Booster for WooCommerce: by Pluggabl LLC – 5.3.9
    Custom Post Type UI: by WebDevStudios – 1.9.0
    Facebook for WordPress: by Facebook – 3.0.5
    Google Drive Embedder: by Lever Technology LLC – 5.2.3
    Inline Google Spreadsheet Viewer: by Meitar Moscovitz <[email protected]> – 0.13.2
    JSM's Show Post Metadata: by JS Morisset – 1.3.0
    JSM's Show Term Metadata: by JS Morisset – 1.3.0
    JSM's Show User Metadata: by JS Morisset – 1.3.0
    Manage XML-RPC: by brainvireinfo – 1.0
    MemberPress Plus: by Caseproof
    LLC – 1.9.4
    
    MemberPress User Roles: by Caseproof
    LLC – 1.0.5
    
    WP Super Cache: by Automattic – 1.7.2
    
    ### Dropin Plugins (1) ###
    
    maintenance.php: maintenance.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #6057 - /shop/
    Cart: #6058 - /cart/
    Checkout: #6059 - /checkout/
    My account: #6060 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Boxwood
    Version: 1.0
    Author URL: https://mumfordconnect.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ? Not declared
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 60
    Oldest: 2021-02-28 21:22:48 -0400
    Newest: 2021-03-31 18:32:13 -0300
    
    ### Name Your Price ###
    
    Version: 
    Template overrides: –
    
    ### Status report information ###
    
    Generated at: 2021-03-31 18:47:00 -03:00
    
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    It sounds like you have a valid subscription with us. Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there. ??

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Gravity Form for WooCommerce Payment Status Mismatch’ is closed to new replies.