Gravity Form Check Boxes don’t work

  • Resolved Jake Pitner

    (@jakepitner)


    1 year, 2 months ago

    Hi there! I’ve been using The Plus as a way to put my Gravity Form into my Elementor website. It works great, but for forms with check boxes, there’s no way to actually check the check boxes. It doesn’t work. Is there a way to fix this?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author POSIMYTH

    (@posimyththemes)

    Hello @jakepitner,
    Thank you for reaching out.

    Please Navigate to Dashboard > Elementor > Elementor Settings > Advanced and enable the ‘Load Font Awesome 4 Support’. Refresh the page and check the issue.

    If the issue persists, kindly reach out to us through the live chat on our website (https://theplusaddons.com/) or submit a ticket via our helpdesk at https://store.posimyth.com/helpdesk/. This will enable us to check the issue more efficiently.

    We appreciate your cooperation and look forward to resolving the issue.

    Best Regards.

    I already enabled the Font Awesome 4 and there still are no checkboxes on the form displaying.

    Hello @toad78
    This is Divyang from The Plus Addons team.

    Thank you for bringing this to our attention.

    I would like to inform you that this issue will be fixed in our next release.

    If you need a quick solution, kindly reach out to us through the live chat on our website (https://theplusaddons.com/) or submit a ticket via our helpdesk at https://store.posimyth.com/helpdesk/. We will help you in every possible way.

    We appreciate?your patience and understanding.

    Please let us know if you have any other concern.

    Best Regards.

    Divyang Chaudhary

    (@divyangposimyth)

    Hello @toad78

    I would like to inform you that we have fixed the issue in our latest 5.5.4 version.

    Please update The Plus Addons for the Elementor plugin to the latest version and check.

    If you encounter any issues, feel free to reach out.

    Best Regards.

    This issue is still ongoing, and I’m using 5.6.2. What’s more, I don’t want the checkbox to automatically be checked, which seems to be another problem.

    • This reply was modified 7 months, 1 week ago by toad78.

    Hello @toad78
    As we discussed on our live chat, the issue is solved on your site. The fix will be included in the upcoming release of The Plus Addons.

    If you have any concerns or need further assistance, feel free to reach out.

    Thank You.

    I’m experiencing this issue again. I set up a form with two radio buttons and only one is visible: https://snipboard.io/LCXuYm.jpg

    Plugin version: 6.1.0.

Viewing 7 replies - 1 through 7 (of 7 total)
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