Gravity Form add-on not showing the entry when requesting to access the data

  • Resolved Prapti

    (@praptig)


    6 years, 9 months ago

    We have purchased the gravity form add-on and when we sent a request with the “GDPR – REQUEST PERSONAL DATA” page, we received the link in the email and that link only shows the WordPress comment data. Here is a screenshot for your reference:https://prntscr.com/jw5mwr

    Can you please guide us if we missed any settings?

    • This topic was modified 6 years, 9 months ago by Prapti.
    • This topic was modified 6 years, 9 months ago by Prapti.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kim Vanrijckel

    (@vanrijckel)

    Hi praptig,

    Thanks for your comment and issue report.

    For the premium add-ons you need to go to the wp-gdpr.eu site.
    You can make a ticket there for your issue report.

    This form here is for the WP-GDPR add-on only.

    Cheers,
    KIM

    Thread Starter Prapti

    (@praptig)

    Hi Kim.

    Thank You. I will do that.

    Thanks,
    Prapti

Viewing 2 replies - 1 through 2 (of 2 total)
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