• Resolved kristinrutten

    (@kristinrutten)


    In the past, I’ve always been able to grant download permissions on the order page for customers who forgot to add a particular product to their order – or grant download permissions in the case where for some reason, the download was missing. This is no longer working.

    For this particular case, it is not working when I have had to replace the original download file with a new one because of edits. I can grant the permission for the new file (same product as their original order with exact same file names and location on the server, but new download file), but when the customer tries to download the file from their account page, they are taken to a “no results found” page. This is happening on at least two of my WordPress/WooCommerce sites – both of which use different themes and other plugins – and is a recent problem that I really need to have fixed.

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