Grant download permissions for active WooCommerce subscriptions

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  • Hi @ncccpkaj,

    Thank you for reaching out.

    If I understand you correctly, you’re having trouble with automatically granting download permissions to your active subscription customers whenever a new downloadable file is added to an existing product.

    In that case, could you please confirm the subscription plugin you’re using? The reason why I’m asking you this is that this particular forum is meant for general support with the core functionality of WooCommerce, and this seems more of the subscription plugin issue.

    Looking forward to your reply.

    Thread Starter Nayeem Hasan

    (@ncccpkaj)

    I am using Woocommerce subscription plugin. “https://woocommerce.com/products/woocommerce-subscriptions/“.

    Hey, @ncccpkaj!

    Thanks for confirming!

    To ensure that we can assist you further, could you please create a new ticket on our support page and include the forum thread link? This will allow our team to review your specific issue and provide you with the best possible solution. You can do this by going to WooCommerce.com > MY profile > Support

    Have a wonderful day!

Viewing 3 replies - 1 through 3 (of 3 total)
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