Grace Period

  • Resolved zgall1

    (@zgall1)


    11 months ago

    Can someone explain how the 2FA grace period works? If an existing user does not log into the site within the grace period to set up 2FA, is there account disabled? If so, how can access be restored?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfphil

    (@wfphil)

    Hi @zgall1

    If a user is required to set up 2FA by the date set by the grace period and they don’t set it up then when that grace period date is reached the user will not be able to login and will see the error below:

    LOGIN BLOCKED: 2FA is required to be active on your account. Please contact the site administrator.

    You will then have to set them a new grace period on their account profile page.

    Thread Starter zgall1

    (@zgall1)

    When 2FA is set to Required for a role, does Wordfence prompt the user to turn on 2FA at the log in screen or do they have to go to the 2FA setup page in Wordfence on their own?

    Thread Starter zgall1

    (@zgall1)

    @wfphil Are you able to help with my follow up question?

Viewing 3 replies - 1 through 3 (of 3 total)
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