• Resolved arpavlik

    (@arpavlik)


    Is it possible to download the images that customers upload for custom orders through the WooCommerce table in the database? I currently cannot download the files via the order tab in the WooCommerce dashboard as I normally do, and I need a work-around to be able to fill orders in the meantime. If this is possible, what table would it be under?

    • This topic was modified 1 year, 5 months ago by arpavlik.
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  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @arpavlik

    Yes, it is possible to access the images that customers upload for custom orders through the WooCommerce database. These files are typically stored in the wp_postmeta table where all the order details are saved. You can find the file URL in the meta_value field where meta_key is _wp_attached_file.

    However, please note that directly accessing the database should be done with utmost care as any changes can potentially affect your entire site. It’s also important to note that this method won’t allow you to download the images but rather provides the URL where the image is stored.

    We highly recommend trying to resolve the issue with the WooCommerce dashboard as it’s the most straightforward way to manage your orders. If you’re experiencing difficulties, please provide us with more details so we can assist you further.

    Let us know how that goes. Looking forward to helping you.

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