[gotowebinar-calendar] doesn’t work

  • Resolved cdango

    (@cdango)


    1 year, 8 months ago

    Hi there,

    nice to see that you realized the programming for this GOTOWEBINAR plugin.

    I want to use it to show our webinars in the calendar view. But the short code [gotowebinar-calendar] is not working on my site as you can see.

    Thx for your adivce

    Best regards
    Carmen

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter cdango

    (@cdango)

    what I’ve forgot to add:

    PHP Version:?7.4.33
    WordPress Version:?6.1.1
    Plugin Version:?14.36
    Current Theme:?Divi
    Application Used:?Our Official Application
    Active Plugins:
    All In One WP Security
    Contact Form 7
    Disable Gutenberg
    Download Monitor
    Flamingo
    iS Software Hotline CF7 Extension
    iS Software Anpassungen
    iS Software Versionsservice
    iS Software Event Subcriptions
    iS Software Simple Membership 401 Page Redirect
    PublishPress Future
    Post Types Order
    Simple Membership After Login Redirection
    Simple WordPress Membership
    UpdraftPlus – Backup/Restore
    User Menus
    User Role Editor
    WP GoToWebinar

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @cdango,

    Thanks for your enquiry. On the main plugin settings page, please go to the “FAQ” tab and go to the question “How do I show a registration form for a single webinar?” at the bottom of this question do you see a table with your upcoming webinars with red writing for the webinar key?

    If you see this, it means your are authenticated ok, therefore this issue will require further investigation. If you don’t see the table with your upcoming webinars, this is the reason the calendar is not working i.e. the plugin is not connected to GoToWebinar correctly. Therefore, try re-authenticating the plugin again by clicking the connect button on the “General Options” tab and please ensure you are an admin of the GoToWebinar account and not a lesser role.

    Thanks,

    Thread Starter cdango

    (@cdango)

    Thanks for your respond.

    I’ve checked the table. It is there. I can see all my webinars. That means it needs more investigation. What are the following steps?

    best regards

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @cdango,

    I have looked into this issue further. I can confirm the issue isn’t related to your data, that aspect is fine. But for some reason the calendar is not rendering. Can you try deactivating all other plugins except ours and then see if it works. Can you also please clear any caches you have.

    Thank you,

Viewing 4 replies - 1 through 4 (of 4 total)
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