• Hello Google people!

    I’m in dire need for your wishdom. I had Site kit installed and working just fine, untill yesterday when I suddenly got a lot of JSON errors. I tried reinstalling the plugin, but now it won’t even let me connect! I’m getting this error: google_sk_service_connection_fail and when i try to connect my account i’m getting the following error: request_failed.

    In the console (screenshot): https://ibb.co/n84vZ9v

    I tried troubleshooting with the health check, disabled all the plugins but site kit and it still failed to connect (same output). What can i do next?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 16 through 18 (of 18 total)
  • Thread Starter Daniel Lichthart

    (@daan920)

    I tried it once again, but sadly, I’m still getting the same error as before.

    The server is located in the Netherlands, and as far as I know, there is no VPN configured. I’m personally located in the Netherlands as well and tried it both with Dutch localization VPN and without a VPN.

    Plugin Support James Osborne

    (@jamesosborne)

    Sorry to hear that @daan920. Unfortunately I can’t be sure what’s occurring given we’re also seeing your IPv6 is not blocked at Google level. Have you tried to temporarily disable IPv6 at host level before connecting once more?

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 16 through 18 (of 18 total)
  • The topic ‘google_sk_service_connection_fail’ is closed to new replies.