Google Web Story Plugin Did Not Work Properly

  • Resolved sania26

    (@sania26)


    9 months ago

    Hi there,

    When I will create new web story the editor page of the plugin get stuck web story plugin did not work properly. my web site health is good but the web story plugin is not working properly. how to fix this issue.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    @sania26 I’m glad to assist you with this matter. Could you provide more details? Could you share if you are encountering any error messages? Are you attempting to load the editor, but it’s displaying “Please Wait”?

    Thread Starter sania26

    (@sania26)

    ok I will share detail my web story plugin editor did not work properly I will not create any new web story. When I will create new web story the editor page get stuck the story did not create. I will deactivate this plugin again and again but the issue did not get resolve. My website health is good. No issue on my website. The issue is on plugin. Can you assist me. Thanks

    Plugin Support Luckyna San

    (@luckynasan)

    Thank you for sharing. When this issue occurs, could you check for any browser console errors in the browser dev tools and send us a screenshot, using a screenshot-sharing service such as Jumpshare or Imgur?

    Additionally, can you provide the details of the device you’re using and specify the browser along with its version?

    Plugin Support Luckyna San

    (@luckynasan)

    Your topic will be marked as resolved as we haven’t received a response. Please feel free to open a new support topic if you experience any other issues. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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