Google Unable to connect google ads acc
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Hi, I would appreciate for a help unable to connect Google Ads account shows an error
There was an error getting your Google Ads accounts. Unexpected value in $auth option, got: Automattic\WooCommerce\GoogleListingsAndAds\Vendor\Google\Auth\Credentials\InsecureCredentials Object ( [token:Automattic\WooCommerce\GoogleListingsAndAds\Vendor\Google\Auth\Credentials\InsecureCredentials:private] => Array ( [access_token] => )
i tried to disconnected all and the problem not resolved, all other accounts (wordpress,merchant,google) are connected properly
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Hello @yanivshab,
I understand you’re having trouble connecting your Google Ads account but are receiving an error. This is unusual and it may mean something could be interfering with your setup. I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
- System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
- Fatal error logs?(if any) under WooCommerce > Status > Logs.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Once we have more information, we’ll be able to assist you further.
Thanks!
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@rajeshml Hey, there is the system report of my website
Hi @yanivshab,
Thank you for the additional details. Can you make sure that your site is saved in your WordPress general settings as HTTPS, please? I can see from the report it’s saved as HTTP, though your site has a valid SSL. Please fix this and try again!
If the issue persists after that, please let’s try completely disconnecting the current connection, clearing your cache, and setting it up afresh. Here’s how:
- Go to?https://almaballoon.co.il/wp-admin/admin.php?page=connection-test-admin-page
- Under Merchant Center, click MC Disconnect
- Under Google Account, click Disconnect Google Account
- Under Jetpack, click Disconnect Jetpack (if you’ve installed it)
- Clear your site’s cache
Next, go to Marketing > Google Listings & Ads and set up the connection again.
Please also make sure that you create your Google Ads account with the same ID you use to create your Google Merchant ID.
Learn more: https://woocommerce.com/document/google-for-woocommerce/get-started/setup-and-configuration/
Let us know how it goes!
Thanks!
-OP
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