Google story plugin is not loading

@hellotog Thanks for getting in touch –?happy to help troubleshoot here!

First, are you able to take a video of what you are seeing? You can use Loom to record and share a link to your video on this thread.

Second, can you please tell me if you are seeing any console errors when you go to Stories in the WP admin? To view console errors:

1. Open the Chrome browser
2. Go to the page where you’re having trouble
3. Right-click anywhere and select Inspect
4. Click on the Console tab
5. Take a screenshot and share here. The forums do not support screenshot uploads, so you can share one via a link generated by Imgur or JumpShare.

Thank you!

I am having the same issues if I try to edit or add a new story.

I can publish a story from quick edit, but since I’ve been down since the update on Friday, I just pubbed my last one.

I tried incognito and got the same result. Most everything was working fine before the update.

Here is the screenshot from the console tab: https://www.dropbox.com/s/01sz5qmbgozii4l/Screen%20Shot%202021-09-12%20at%204.16.58%20PM.png?dl=0

@kathyhester If you’d like to open a new support topic we’d be happy to assist with your case individually. Thank you!

@hellotog We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you continue to experience any issues. Thank you!