Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @awebexpr thanks for reaching out. If you’d like to share the following I’d be happy to investigate this further:

    1. Your Site Health information. You can use this form?to share privately if preferred.??
    2. Does this occur for you each time you visit the Site Kit dashboard? If not, does it occur only when you change your key metrics tiles?
    3. If you are able to replicate the error, please share any browser console errors?that appear.?

    Let me know if you have any questions with the above.

    Thread Starter awebexpr

    (@awebexpr)

    Hi Adam,

    I have completed the form to provide you with the site’s health information.
    The problem arises every time you go to the plugin.

    I’ve already tried disabling CookieYes | GDPR Cookie Consent but it didn’t change anything.

    Thanks

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @awebexpr Thanks for sharing the information. Could I please also ask you to try following the troubleshooting steps here to see if you encounter the same while in troubleshooting mode with just the Site Kit plugin active.

    Thread Starter awebexpr

    (@awebexpr)

    Adam,

    I’ve just installed the module and I still get the error.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @awebexpr If possible, could you please share a recording of this happening in your Site Kit so I can see the exact moment and place this is happening? You can use a service such as Loom to capture the video and share the URL here or in the private form previously shared.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 6 replies - 1 through 6 (of 6 total)
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