• Resolved bprado

    (@bprado)


    Hello, for some reason the google sheet integration stop working today, was working fine yesterday, we dont do any change to the wordpress site.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter bprado

    (@bprado)

    Also the log is empty, so dont show any error, the only error we get is this:

    “There was an error trying to send your message. Please try again later.”

    Plugin Author westerndeal

    (@westerndeal)

    Hello @bprado
    It looks form is not submitted correctly that’s why it says
    “There was an error trying to send your message. Please try again later.”

    Can you deactivate this plugin for a while to test if a form works??
    I think there might be an issue with SMTP (email server), once you received an email then only you will get data in a sheet.

    Alternatively, you have to enable debug true in wp-config.php file
    Look at here for how to add
    https://www.gsheetconnector.com/reauthentication-required-after-update

    first, deactivate the addon and check if a form works,
    second, if the form works and you get an email then again activate the plugin and enter the debug statements in wp-config and reauth once, and then check the error log and let me know with the errors.
    Thanks
    Abdullah

    Thread Starter bprado

    (@bprado)

    PERFECT, thk for the help, the problem was with the email server, now is fixed!

    thk!

    Plugin Author westerndeal

    (@westerndeal)

    Fantastic, Glad to hear this is resolved.

    Don’t forget to rate our plugin with a 5 of 5 stars rating along with your feedback, if you really like the plugin and support.

    Regards
    Abdullah

    • This reply was modified 3 years, 9 months ago by westerndeal.
Viewing 4 replies - 1 through 4 (of 4 total)
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