Google Sheet Add on – Can’t Authenticate

  • Resolved xaviercurriermarketing

    (@xaviercurriermarketing)


    1 year, 7 months ago

    I’m Trying to connect the google account to the addon but after signing in a “Authentication Issue” is showing “An Access Token could not be retrieved. Please try reauthenticating.” I tried authenticate on the page view but still showing the same.

    I also tried on incognito, different browsers and clearing my browser’s cache

Viewing 1 replies (of 1 total)
  • Plugin Author westerndeal

    (@westerndeal)

    Hello,
    Thanks for getting in touch,
    It looks like deactivating is not revoking the access from google,
    Therefore, click here
    https://myaccount.google.com/connections
    You will see Third-party apps and services
    click on GSheetConnector WPForms and remove it

    and then go back to plugin and authenticate along with permissions and then click to save.

    Hope this helps!

    Thanks
    Abdullah

Viewing 1 replies (of 1 total)
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