Hi @buildblog,
Thank you for clarification. It seems you mean a Rich Snippets.
At the moment, it’s not an option of the business plugin (the free didn’t have this at all) since 2019 due Google’s limitation. According to the changes in Sep 2019, Google forbidden a LocalBusiness and Organisation schema type in the Rich Snippets for all sites except a listing/directory-sites (like Yelp or Facebook), according to this it’s not possible to use in the business plugin.
Here is a source:
https://webmasters.googleblog.com/2019/09/making-review-rich-results-more-helpful.html
Also Google disallows using other schema types like Product, Book or Recipe for Google map reviews. Because these types should be described about a specific item, not reviews for a company, service or some business.
However, some other competition plugins have such a workaround, I mean use a Product schema type for a map reviews, unfortunately, Google can mark the page with this markup like a spammy rating and drop from a search. We can’t take that risk and didn’t add this workaround to our plugin.
Thanks!