Google Review incorrect timestamp format

  • Resolved hardyzbest

    (@hardyzbest)


    1 year, 12 months ago

    Hey there,

    I know there’s already a thread for this problem but it’s closed without any solution. The format google wants is this:

    2014-04-21T11:07:07-06:00
    2014-04-21T18:00:00+01:00
    2014-04-21T00:00:00Z

    But your plugin creates it this way:

    2021-09-10T0Z

    And that is wrong. All product reviews are blocked now. It’s only about the correct time: Instead of “T0Z” we need “00:00:00Z”.

    Where can I change it, even if it’s on the php files?

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    Thanks for using our plugin and reaching out to us. We just tried ourselves and for the product review feed we created we get formats like this: <review_timestamp>2023-03-15T12:37:11Z</review_timestamp>.

    Which we believe meet Google’s requirements?

    The plugin is retrieving that timestamp directly from WooCommerce using this: $review[‘review_timestamp’] = $review_raw->comment_date;

    Thread Starter hardyzbest

    (@hardyzbest)

    And that’s where the problem goes…there isn’t any type of “comment date” or something similar to this. So I have to use the attribute “publishing date” because your google reviews template hasn’t the review_timestamp included.

    Which attribute should I use now?

    Yes there is, when an user submits a review on your website the date and time of submitting the feed is automatically being saved as “comment date”. Did you perhaps somehow import your reviews and where they not submitted through your website directly?

    Thread Starter hardyzbest

    (@hardyzbest)

    There isn’t any comment date at all:

    Not sure what screenshot you are showing, where is it coming from? (not our plugin).

    How are you collecting reviews, through your website or some other way?

    Thread Starter hardyzbest

    (@hardyzbest)

    Yeah, already noticed that it’s not your plugin…we used yours in the past for other things. Tried your plugin and it works like a charm, thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Google Review incorrect timestamp format’ is closed to new replies.