• Resolved addyped

    (@addyped)


    I had it enabled till yesterday and it was working properly
    It suddenly stopped working.
    Tried deactivating all plugins, also switched to default theme still it does not appear during login nor at the comments and nor at the contacts form. It was working till yesterday.

    Also double checked I have the registration keys properly entered, the plugin is activated and enabled for bws contact form, comments form and login forms
    pls chk If you can find anything.

    https://oschannel.com/contact-us/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi addyped,

    Thank you for the link to your site. When we test the plugin work on your site we found no disruptions. Unfortunately, it was impossible to test plugin for the logged user, since each time we tried to go to https://oschannel.com/wp-login.php/ it redirected us to the page with error message: “Error 404. Page not found!”. Please provide an access credentials (username and password), so that we could visit this page, detect the problem, and find its solution. Since this data is confidential, maybe, it would be better if you created a private ticket on our support forum https://support.bestwebsoft.com/. Please include a link to this post, so that we could recall the case immediately.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

    Sincerely,
    BestWebSoft Support Team

Viewing 2 replies - 1 through 2 (of 2 total)
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