Google reCaptcha not loading

  • Resolved Kazam Creative

    (@goldenagemedia)


    2 years, 1 month ago

    Hi team,

    I use Asset Cleanup on pretty much all websites I create, but I’m not able to have it activated with this new website we’ve created as it stops the google reCaptcha from loading.

    Interestingly, it only affects forms that are in modal popup windows.

    If I deactivate Asset Cleanup it works again.

    I do have WP Fastest Cache activated, but that doesn’t affect the recaptcha when asset cleanup is deactivated. I’m not using Asset Cleanup for any of the caching or minifying features either.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Gabe Livan

    (@gabelivan)

    @goldenagemedia I’d like to debug this for you. I’ve checked the website and on a few pages I’ve accessed, the Google reCAPTCHA works fine. Can you let me know exactly the steps I should take in order to stumble upon a non-working Google ReCAPTCHA? I’m positive it’s a fixable issue (e.g. a CSS/JS that was unloaded, when it should have been kept loaded).

    Thread Starter Kazam Creative

    (@goldenagemedia)

    Hi Gabe,

    Thank you for getting back to me.

    It could have been user error (me). You might be right, I might’ve unloaded the recaptcha.js accidentally, but it isn’t an issue now anyway. The page where the reCaptcha wasn’t loading was 2 registration forms for jobseekers/employers and I’ve split that page into 2 separate ones now.

    Thank you for such an amazing plugin and I’ll go ahead and mark this as resolved.

    Cheers,
    Anthony

Viewing 2 replies - 1 through 2 (of 2 total)
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