google recaptcha

Hello @fahadurrehmankhan1,

I am sorry to know that you have been facing an issue on your end. Can you confirm if you followed the enable the Google reCAPTCHA as mentioned here:

https://premium.wpmudev.org/docs/wpmu-dev-plugins/forminator/#google-recaptcha

If yes, Can you check if you see any browser console errors? If no, Can you go to your site Dashboard-> Forminator-> Settings-> Google reCAPTCHA and check if you see any errors? You should see the page like this:

https://monosnap.com/file/eIk6t1kD2TEC2oyAXkEbiXgEvUN4Ol

If you see any errors in the preview, make sure the key you’ve entered are valid, and you’ve listed your domain name while generating the keys.

If this looks good too, can you take a site backup and disable all the plugins to check if that works? If that works, enable plugins one by one to check when the issue replicates. Here is the simplest way to perform a plugin conflict test:

* Login to your site via FTP
* Navigate to wp-content
* Rename the plugins folder to _plugins
* Move the plugin folder (ex: membership) you want to test from _plugins to plugins
* Then, one at a time, move other plugin folders over from _plugins to plugins until the symptom returns

NOTE: While you are doing this, do not visit WP-Admin -> Plugins on your site. This will ensure that your plugins remain active when you copy them back over.

If none of the above works, please help me with the URL in question to check this further.

Regards,
Prathamesh Palve

Hi,

Thanks for the quick reply.

There are no issues have been spotted at Dashboard-> Forminator-> Settings-> Google reCAPTCHA: https://prnt.sc/s7yyr4

But my page: https://theislamicinformation.com/write-for-us/, doesn’t show reCAPTCHA, although I have enabled it on the form.

Hello @fahadurrehmankhan1,

Looks like the Google reCAPTCHA is now working on the URL you mentioned.
Here is the screenshot for the same: https://monosnap.com/file/JP3JDSvvzN7kqXkHWBdVwnd9KdoRmp

I also tested the form by making a dummy submission and it worked for me.
This could be a caching issue on your end too. Can you check the same using multiple browsers and also try using incognito mode. Do try using a different device to check if that works too.

Looking forward to hearing from you on it.

Regards,
Prathamesh Palve

Hi,

Yes, it is showing, but there is one problem.

1. You type the details (the ReCaptcha won’t show)
2. As long as you press “Submit” (It gives an error for not filling out Recaptcha)
3. Then the ReCaptcha shows after the error.

My query is, isn’t there anyway, it shows at first sight? rather than getting an error?

Hello @fahadurrehmankhan1

I trust you’re doing well!

I’m sorry we have imposed your reply on is a thread. Please let us know if you still having this issue and need assistance. If yes, please re-open this thread by replying back.

Kind regards,
Nastia