Google Product Review Feed problem

Hi,

Thanks for using our plugin and reaching out to us.

You have mapped your product ID’s to your GTIN, MPN and SKU. That’s wrong as none of those 3 are product ID’s. Please make sure you map proper GTIN, MPN and SKU’s fields. When you do not have that product information leave the field mapping for those 3 fields empty as Google will then try to match your reviews with your Google Shopping feed based on the product URL’s in your feeds.

Now the “review_url” notification is strange as every review should have a deeplink on your website and thus in your feed. Can you share the review feed URL with us so we can have a look at it?

Ok, I remove the GTIN, MPN and SKU parameters. I leave the fields blank.
Here is the feed link:

https://www.vamadivani.it/wp-content/uploads/woo-product-feed-pro/xml/FvGYez97sTiD5kbbcGE91coVfB2wr6rG.xml

Thanks for the feed URL. There indeed seems something wrong with the review_url XM L node as for 34 reviews it looks like this “<:review_url>” whereas it should be “<g:review_url>”.

Can you try disabling the Google Analytics feature of the plugin and try reprocessing the feed to see if that makes a difference?

I have disabled Google Analytics tracking within the feed and updated. Let me know if anything has changed.

Unfortunately not, it’s not making any difference.

Did you do anything to the review url in, for example, the filters and rules of the plugin?

No, I haven’t changed anything in the plugin filters and settings.

Can you share the plugin debug.log URL so we can have a look at how you configured your feed? This is how you can retrieve the debug.log URL: https://adtribes.io/send-your-debug-log-to-support/

https://www.vamadivani.it/wp-content/uploads/woo-product-feed-pro/logs/debug.log

The debug.log URL is returning a 403 permission error for us so it seems like we do not have permissions to open it. Can you copy/paste its content here?

I can’t even open it. What do you advise me to do?

You should be able to grab the debug.log file directly from your server.

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• This reply was modified 2 years, 9 months ago by Jan Dembowski.

@supportadtribes Please do not ask people to post large data here.

@vama Please do not post large code or responses like that here, it doesn’t work after ~10 lines or so. Your paste was 2,600 lines too big.

If you need share that data please use https://gist.github.com/ or https://pastebin.com/ instead and post the link to that paste.

https://pastebin.com/FmQQ9mnB

Wooooooot, 2609 lines? That does not sound like a regular debug.log.
Awaiting the data through pastebin or github indeed.