Issues since update to 2.8.2 Woocommerce Paypal

  • Resolved tetsudaddy19

    (@tetsudaddy19)


    7 months, 2 weeks ago

    Hi,
    1) The Woocommerce Payments Paypal plugin updated about 21 hours ago and since then, first I got the error:
    There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again.

    In a conflict test I found that it did not like the checkout version I was using with my theme and since then card payments and only apple payments (not google) have been going through fine. It would be nice if I could use the old checkout look.

    2) I am receiving more errors than normal (which is usually none) from Google Pay. Today almost all the transactions didn’t go through. Is this still a known problem?

    3) There is a button “Enable Google Pay shipping callback?” should this be checked or not?

    • This topic was modified 7 months, 2 weeks ago by tetsudaddy19.
    • This topic was modified 7 months, 2 weeks ago by tetsudaddy19.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Syde Jamie

    (@jamieong)

    Hello @tetsudaddy19

    Thanks for reaching out to us, we’re here to help.

    To help us diagnose the issue more effectively, we need access to your system report. Please follow these steps to share your system status report with us:

    1. Navigate to the?WooCommerce / Status?section in your site’s admin panel.
    2. Click on the?Get system report?button and then click?Copy for support.
    3. Paste the report into our?PrivateBin.
    4. After uploading, please share the link here so we can review the details thoroughly.

    We are waiting for your system reports to proceed with the analysis.

    Regarding Question #2, the latest version 2.8.2 addressed some edge-case issues with Google Pay and it works well for us. There are more improvements coming in the next update, but we are not aware of any major issues with the Google Pay integration. We will require more context on the issues that you were facing.

    For Question #3, selecting the option would be a personal preference and depends on whether you want users to be able to select shipping address data and shipping methods directly in the Google Pay modal.

    We hope that answers your questions. We look forward to receive the System Status Report.

    Best Regards,
    Jamie

    Did they just delete our Comments?

    Yes they did!!

    Wow thats pretty nice in a Forum where users are searching for help.
    Did someone found a solution?

    The Plugin causes a fatal Eror i can′t activate PayPal Payment without crashing my Webshop.

    (For everyone who didnt see the previous Post)

    It’s all very well to have a forum that doesn’t listen to its users

    You can try to install the previous version of the plugin until It’s fixxed. https://github.com/woocommerce/woocommerce-paypal-payments/releases/tag/2.8.0

    @fictif29 @mehoglu The issue is fixed I just activated the Pluggin again

    @nickshox Thank you. I’ll give it a try and see.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Issues since update to 2.8.2 Woocommerce Paypal’ is closed to new replies.