• Resolved sportswreathshop

    (@sportswreathshop)


    Hello, my Google Pay button has stopped working. Can you please help me? It displays on the website where it is supposed to, but when it’s clicked, nothing happens. Thank you for your help, Catheirne

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    This is the 3rd request in the last 24 hrs like this. After doing some testing on our development site, this appears to be an issue with Google’s API.

    Google’s API team is notoriously slow at responding to support requests but we will alert them to the issue.

    I recommend using the Payment Request Gateway’s GPay integration for now.

    You can see on Google’s demo page the button isn’t working either which means the issue is on their end:

    https://developers.google.com/pay/api/web/guides/resources/demos

    Kind Regards

    srpdmrkzk

    (@sarpdemirkazik)

    Although the link you provided appears to be working, I am still experiencing the same issue on my end. Could you please update us here when the problem is resolved? I’m sure many people are following this post and would appreciate the information. Thank you!

    Plugin Author Payment Plugins

    (@mrclayton)

    Although the link you provided appears to be working,?

    If you click the very edge of the button or click the button in the first 2-3 seconds of loading, it will work. Beyond those conditions it won’t work. For example, after a few seconds, try clicking the center of the button and it won’t work

    Could you please update us here when the problem is resolved??

    Yes, we’ve notified both the Google Pay API team and Stripe’s engineers that work with the GPay team. It’s out of our hands at this point but we will provide an update once it’s resolved.

    Plugin Author Payment Plugins

    (@mrclayton)

    The Google API team has resolved the issue. The GPay button is working correctly and can be enabled on your site.

    https://github.com/google-pay/google-pay-button/issues/270

Viewing 4 replies - 1 through 4 (of 4 total)
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