Google Page Speed returning Error : Internal Server Error after analysing

  • Resolved danpye

    (@danpye)


    1 year, 7 months ago

    Hi there,

    I have just enabled the Google Page Speed feature however after spending a couple of minutes Running Analysis, it then returns a line which just reads “Error : Internal Server Error”. It’s not the whole page that changes, just the line of text where the loading wheel and “Running Analysis. This may take up to 2 minutes.” text previously was.

    Hoping you can help.

    Cheers, Dan

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @danpye

    I am sorry about the issue you are experiencing and I am happy to help!

    All 500 should be logged so can you please check the debug.log and see what may be causing the error?

    Have you tried deauthorising and re-authorizing the Google Page speed API?

    Thanks!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hey @danpye

    Just checking if there any updates. can you please confirm if the site is publicly accessible. If the analysis takes consistently 2 minutes before throwing a 500 error it could be because the Google PageSpeed Tool can’t access the website to perform the analysis, in which case W3TC waits for a response which never comes resulting in a timeout
    Essentially the W3TC PageSpeed feature allows us to query the Google PageSpeed API on their behalf but if Google can’t reach the site or bots are blocked it will fail/timeout

    Thanks!

    Thread Starter danpye

    (@danpye)

    Hey Marko,

    I have checked the debug.log and there was no error in there relating to Google PageSpeed or the W3TC plugin, the error is still there though after deauthorising and reauthorising. It still returns the error “Error : Not Found”

    The site is publicly accessible, it’s https://www.danpye.com unless there is something I have done which would block access? I can’t imagine so though as I get analytics etc.

    Thanks.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @danpye

    Thank you for your feedback.

    I’ve tried testing your website on https://pagespeed.web.dev/ and I got the following error:

    generic::internal: APP::1: Lost browser connection. OOM detected.

    Can you please run the test and let me know if you are able to test the website on https://pagespeed.web.dev/

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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