Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi,

    Thanks for using our plugin and reaching out to us. I have just checked your product feed, there are currently 991 products in it so it looks like you were able to solve the issue at hand already?

    Also, your debug.log shows these amount of products in your feed after each feed update:

    [history_products] => Array
                    (
                        [03 Oct 2022 08:30] => 991
                        [03 Oct 2022 12:00] => 984
                    )

    So it seems like your feed is fine to us. Are you not seeing any disapprovals in your Google Merchant Center instead?

    Thread Starter popos93

    (@popos93)

    Thank you for getting back to me. So I managed to solve the issue by manually fetching the file a couple more times from the Google merchant center.

    However, the plugin still has some weird behavior I do not understand. For example, yesterday I edited a product with 4 variations and deleted 2 of them. Today, after 24h I have checked the google merchant center and the product still has 4 variations. Even though I set up the feed in Merchant Center to be updated daily, it seems that this does not happen.

    When I download the feed from Woocommerce > Product Feed Pro > Manage feeds it seems that the feed is up to date. When I download it from Google Merchant Center > Feeds, it is not updated even though 24h have passed since I did the modifications (so they should have been fetched) or even though I manually fetch and process it from the merchant center.

    What is causing these discrepancies between the plugin and google merchant center? Shouldn’t the products be updated daily from the feed on my website?

    When the products in your feed are up-to-date than it should take no longer than 24h before also Google has fetched those updated or new products. Did you make sure to configure your merchant center as such that Google is fetching your feed automatically every day?

    This blog post describes how you can do so (as of paragraph 7):
    https://adtribes.io/setting-up-your-first-google-shopping-product-feed/

    Assuming the issue at hand has been resolved and our support is no longer required I will close this topic for housekeeping reasons now.

    Do not hesitate to reach out to us again in-case you need our help again.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Google merchant does not pull all products from feed’ is closed to new replies.