Google merchant center

Hi there @tuomonurkkala,

I changed my woocommerce website to woocommerce multisite (network) and does this have an effect for this?

While the documentation doesn’t explicitly say one way or another, we have seen successful installation of the Google Listings & Ads extension on WordPress Multisite without any issue.

Are you getting any error message? If yes, could you please share a screenshot of the errors you’re seeing?

I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.
You can simply drag the image and drop it to generate a link to share.

Thanks!

Hi @battouly

In woocommerce logs I’m having this problem:
2022-02-15T17:21:01+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantStatuses::filter_valid_statuses A Google ID was not found in Merchant Center.

Here is woocommerce feed fatal errors:

2022-01-29T02:09:14+00:00 CRITICAL Uncaught Error: Failed opening required '/home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/src/DB/Table/MerchantIssueTable.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /home/sukkianet/public_html/wp-content/plugins/jetpack/vendor/jetpack-autoloader/class-php-autoloader.php:90
Stack trace:
#0 [internal function]: Automattic\Jetpack\Autoloader\jpf11009ded9fc4592b6a05b61ce272b3c_jetpack?10_5_1\PHP_Autoloader::load_class()

#1 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Definition/Definition.php(211): class_exists()
#2 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Definition/DefinitionAggregate.php(106): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\Definition->resolve()
#3 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Container.php(162): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\DefinitionAggregate->resolveTagged()
#4 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Container.php(178): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Container->get()
#5 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Argument/ArgumentResolverTrait.php(45): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Container->get()
#6 [internal function]: Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\Definition->Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Argument\{closure}()
#7 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Argument/ArgumentResolverTrait.php(19): array_map()
#8 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Definition/Definition.php(253): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\Definition->resolveArguments()
#9 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Definition/Definition.php(212): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\Definition->resolveClass()
#10 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Definition/DefinitionAggregate.php(94): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\Definition->resolve()
#11 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Container.php(157): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\DefinitionAggregate->resolve()
#12 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Argument/ArgumentResolverTrait.php(45): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Container->get()
#13 [internal function]: Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\Definition->Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Argument\{closure}()
#14 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Argument/ArgumentResolverTrait.php(19): array_map()
#15 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Definition/Definition.php(253): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\Definition->resolveArguments()
#16 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Definition/Definition.php(212): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\Definition->resolveClass()
#17 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Definition/DefinitionAggregate.php(106): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\Definition->resolve()
#18 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Container.php(162): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\DefinitionAggregate->resolveTagged()
#19 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Argument/ArgumentResolverTrait.php(45): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Container->get()
#20 [internal function]: Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\Definition->Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Argument\{closure}()
#21 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Argument/ArgumentResolverTrait.php(19): array_map()
#22 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Definition/Definition.php(237): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\Definition->resolveArguments()
#23 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Definition/Definition.php(198): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\Definition->resolveCallable()
#24 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Definition/DefinitionAggregate.php(106): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\Definition->resolve()
#25 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Container.php(162): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Definition\DefinitionAggregate->resolveTagged()
#26 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/vendor/league/container/src/Container.php(178): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Container->get()
#27 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/src/Container.php(90): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\League\Container\Container->get()
#28 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/src/Infrastructure/GoogleListingsAndAdsPlugin.php(126): Automattic\WooCommerce\GoogleListingsAndAds\Container->get()
#29 /home/sukkianet/public_html/wp-content/plugins/google-listings-and-ads/src/Infrastructure/GoogleListingsAndAdsPlugin.php(90): Automattic\WooCommerce\GoogleListingsAndAds\Infrastructure\GoogleListingsAndAdsPlugin->maybe_register_services()
#30 /home/sukkianet/public_html/wp-includes/class-wp-hook.php(307): Automattic\WooCommerce\GoogleListingsAndAds\Infrastructure\GoogleListingsAndAdsPlugin->Automattic\WooCommerce\GoogleListingsAndAds\Infrastructure\{closure}()`

I’m having issues in google merchant center and the problem is that I can’t upload the inventory feed. I have google site kit and google listings ads in my woocommerce website. Should I have some other plugin so I could fix my free local listings setup in google merchant center?
https://snipboard.io/a9tDu2.jpg
Here you can see that I can’t request verication for inventory.
https://snipboard.io/H2RQAx.jpg

Hi again,

I’m having issues in google merchant center and the problem is that I can’t upload the inventory feed.

You mean that clicking this link: https://d.pr/i/VdANwD – does nothing?

In woocommerce logs I’m having this problem:
2022-02-15T17:21:01+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantStatuses::filter_valid_statuses A Google ID was not found in Merchant Center.

Is this still a problem for you as well?

Kind regards,

Hi @conschneider

Yes the clickable link works just fine but it throws me from that link to Feeds.
After that I have Content API and Website Crawl for the products.
Content API gives me a lot of errors because google doesn’t like our sock sizes for example 37-40 EU sizing (Too many values [product type]). I have been asking for help for this in another support chat that I started.
Website Crawl gives me a lot less products than Content API.

The DEBUG is still there but it is from yesterday. Let’s see if I have the same problem tomorrow. Maybe the problem has gone away by itself?

I have some problems with Jetpack for the Google Listings & Ads.
Is there a place in Jetpack that I have to confirm Google Listing & Ads that could resolve the errors?

Best Regards,
Tuomo Nurkkala

Hi again,

Content API gives me a lot of errors because google doesn’t like our sock sizes for example 37-40 EU sizing (Too many values [product type]).

Could you send us a screenshot that shows this? Google errors can be quite helpful and sort of on point too.

Website Crawl gives me a lot less products than Content API.

That is to be expected since the crawler has to plow through the entire output markup and that makes things more complicated.

Is there a place in Jetpack that I have to confirm Google Listing & Ads that could resolve the errors?

Not in particular. You can check the status best at /wp-admin/admin.php?page=connection-test-admin-page.

Kind regards,

Hi @conschneider

Here are the errors in Google Merchant Center:
https://snipboard.io/TvefpO.jpg
Here are the errors from woocommerce Google Listings & Ads:
https://snipboard.io/sEHK5q.jpg

I know about these:
https://support.google.com/merchants/answer/6347551?hl=en
https://support.google.com/merchants/answer/6324492

I have sock sizes for example 37-40 and I changed the size to the middle 38.5 and that didn’t even help for the problem.
https://snipboard.io/l3yhIA.jpg

Where can I test this admin page? Do I write this to blank page https://www.sukat.com/wp-admin/admin.php?page=connection-test-admin-page ? If I try this it goes to my front page.
In cPanel admin.php it shows me this:

<?php
/**
 * WordPress Administration Bootstrap
 *
 * @package WordPress
 * @subpackage Administration
 */

/**
 * In WordPress Administration Screens
 *
 * @since 2.3.2
 */
if ( ! defined( 'WP_ADMIN' ) ) {
	define( 'WP_ADMIN', true );
}

if ( ! defined( 'WP_NETWORK_ADMIN' ) ) {
	define( 'WP_NETWORK_ADMIN', false );
}

if ( ! defined( 'WP_USER_ADMIN' ) ) {
	define( 'WP_USER_ADMIN', false );
}

if ( ! WP_NETWORK_ADMIN && ! WP_USER_ADMIN ) {
	define( 'WP_BLOG_ADMIN', true );
}

if ( isset( $_GET['import'] ) && ! defined( 'WP_LOAD_IMPORTERS' ) ) {
	define( 'WP_LOAD_IMPORTERS', true );
}

etc..

Hi again,

If I see this correctly then only these are relevant: https://d.pr/i/UpCSfN – correct? The rest is just warnings but do not prevent you from proceeding(?).

In any case this feels like you need to add something that can help you optimise your feed to Google. We won’t be able to do much from WooCommerce alone without somebody taking a careful look at the transmitted data in your feed or something that can handle variable products in a way that makes them appear in the Google feed just right.

From the top of my head, I would probably add this: https://woocommerce.com/products/google-product-feed/ but I know that this means extra cost.

https://www.sukat.com/wp-admin/admin.php?page=connection-test-admin-page

Correct. It should give you this: https://d.pr/i/38Vvn0

But never mind that for now. I think you need to tweak your feed.

Kind regards,

Hi @conschneider

There might be some products that are sold out (Disapproved) and they might do that but I’m not sure what is the total amount of these products.
I was just wondering that why do the products give me (Warnings) and how can I fix this.
And if there is a Warning how long the products will be in Google Merchant Center?

Do I need a plugin like CTX feeds or Product Feed Pro? These are the same as Google Listings & Ads.

Yes I have looked at that Woocommerce Google Product Feed but then I am having too many plugins that cost money. Is there a free version for this somehow?

I have actually never been in that page. How can I navigate to that page/settings in woocommerce?
https://www.sukat.com/wp-admin/admin.php?page=connection-test-admin-page

Best Regards,
Tuomo Nurkkala

Hi there,

I was just wondering that why do the products give me (Warnings) and how can I fix this.

As previously mentioned by my colleague, We won’t be able to do much from WooCommerce alone without somebody taking a careful look at the transmitted data in your feed.

And if there is a Warning how long the products will be in Google Merchant Center?

As mentioned here, it’s usually 7 days.

Do I need a plugin like CTX feeds or Product Feed Pro? These are the same as Google Listings & Ads.

I don’t think this will help. Also, I don’t recommend having multiple plugins that serve the same purpose. This is because they are likely to create conflict with each other.

I have actually never been in that page. How can I navigate to that page/settings in woocommerce?
https://www.sukat.com/wp-admin/admin.php?page=connection-test-admin-page

Good question! It’s not possible to navigate to this page from the dashboard. You will need to access the page manually by adding ?page=connection-test-admin-page at the end of the URL.

I hope this sets you in the right direction. Please don’t hesitate to reach out if you have any further questions; we are here to help.

Hi @sohanhossain

Thank you for your help!

As previously mentioned by my colleague, We won’t be able to do much from WooCommerce alone without somebody taking a careful look at the transmitted data in your feed.

Will Google Merchant Center workers look at this data?

I read the link but I’m not sure if I understood the text right. Will I loose or not the products from shopping ads?

Yes that is true if you have too many plugins.

There should be a way to navigate to that page because there you can sync products to google from one click. From Google Listings & Ads you can sync 10 products at once and it is really slow system and the sync system crashes too often.

Hi there,

Will Google Merchant Center workers look at this data?

I’m not sure if they will help but it’s worth checking. I would recommend hiring a freelancer who can help you resolve this.

Yes that is true if you have too many plugins.

Indeed! I am glad that we are on the same page.

I read the link but I’m not sure if I understood the text right. Will I loose or not the products from shopping ads?

As per the documentation, If your issues are not fixed within seven days, you’ll receive a series of emails containing all of the relevant information related to Shopping ads policies and account suspension. Once you resolve all issues, your account or website will be reviewed, and the warning will be lifted. If it’s not fixed, it may end up with account suspension.

There should be a way to navigate to that page because there you can sync products to google from one click. From Google Listings & Ads you can sync 10 products at once and it is really slow system and the sync system crashes too often.

Thanks for sharing your thought regarding this. It would be great to have you add your suggestion to the Ideas Board, which is where developers go to look for future plugin features and improvements.

Thanks.

Hi @sohanhossain

Okay, I hope that they can help me with these problems so I could keep the products in Google Merchant Center, because in my mind the products should be there.
There are no flaws but the system is not efficient.

Thank you, I will look at the Ideas Board.

Best Regards,
Tuomo Nurkkala

Hi there, again!

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Thanks!