Google maps not showing

  • Resolved mkarena

    (@mkarena)


    2 years, 7 months ago

    Hi,

    The google map does not showing up.
    The website is using the latest version of Complianz and Flatsome.

    The map is showing when i deactivate Complianz.
    The service “Google maps” is activated.

    I don’t know what to do actually, there is a javascript error due to tawkt extension. But when i deactivate tawkt its still not working.

    Could you help me?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @mkarena,

    Did you add the Google Map with Flatsome or a page builder? Or did you add it with the help of Advanced Custom Fields?

    If the former, please try disabling the Complianz – Integrations – Plugins – Advanced Custom Fields integration. It sometimes messes with a ‘standard’ integration.

    Let me know!
    regards Aert

    Thread Starter mkarena

    (@mkarena)

    Hi,

    Yes I added the map with Flatsome UX Builder.

    So i disabled the ACF complianz extension but it’s still not working.

    Any idea?

    Thanks

    Hello,
    I have similar problem: in my case, the map first shows like it should (full width), but after a second changes to just a small rectangle in the left upper corner:
    Print screen
    EDIT:
    OK. I fixed mine, by deselecting Integrations-Services-Google Maps… but not sure if that is a correct thing to do (GDPR wise)…

    • This reply was modified 2 years, 7 months ago by pandedollyo.
    Thread Starter mkarena

    (@mkarena)

    Yes, it works if I disable maps integration. But probably not the way to go… ??

    Plugin Contributor Mathieu Paapst

    (@paapst)

    @pandedollyo If you need support, then as per the WordPress Forum Rules , please post your own topic. A lot more people will see your post, the original Topic starter will not get notifications, and that way you stand a good chance of getting the assistance you want. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc.

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @mkarena,

    I have reached out to the Flatsome developers about this, to see if we can acquire a development license to set up an environment of our own to look into their Google Maps implementation.

    I’ll provide you with an update if any further information becomes available.

    Kind regards,
    Jarno

    Plugin Contributor jarnovos

    (@jarnovos)

    Hello @mkarena,

    I had reached out to the Flatsome developers, but haven’t received a response from their end yet. While we would be glad to have a look at integrating their Google Maps implementation in Complianz, we would require a testing environment with the Flatsome theme/plugins in order to do so.

    Therefore I will mark this as resolved for the time being, as we can’t progress with the integration at this moment. If we do receive a response from their end, we would be glad to look further into this.

    Kind regards,
    Jarno

    Thread Starter mkarena

    (@mkarena)

    Hi,

    Sorry for late reply.

    Actually it works if i disable the option “report javascript execution” from WP-Rocket. Otherwise it’s really unstable.

    Do you have any idea i could try without disabling the wp rocket option ?

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
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