Google map doesn’t display but leaves a blank space

  • Resolved kevinc81

    (@kevinc81)


    6 years, 6 months ago

    Hi,

    I noticed the bug only now but it is not impossible that it exists since a few days :
    Google map doesn’t display and leaves a blank space (on computer et on mobile too). For example, in the web page whose link I put, the map is supposed to appear below the photo mosaic, just before the link that leads to the other galleries.

    I tried several things, like disabling the extension that makes the lazyload, deleting the changes I made on my.htaccess. By emptying the cache each time to check, but it didn’t work.

    I also checked my quotas on console.developers.google.com, I even connected a billing account to see if the problem was not coming from there, but everything is fine.

    So I don’t know what the problem is and and on what occasion it appeared.

    May you help me, please?
    Thank you for your support.

    Best regards,

    Kévin

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter kevinc81

    (@kevinc81)

    Here are my site details :

    Server Settings

    
Operating System: Linux (32)
PHP Version: 7.2.9
Server: Apache
MySQL Version: 5.6.39-log
SQL Mode: NO_ENGINE_SUBSTITUTION
PHP Allow URL fopen: On
PHP Max Upload Size: 64M
PCRE Backtracking Limit: 1000000
PHP Max Post Size: 130M
PHP Max Script Execute Time: 300
PHP Memory Limit: 512M
Memory usage: 16.77 MByte
PHP Exif support: Yes (V7.2.)
PHP IPTC support: Yes
PHP XML support: Yes

Graphic Library

GD Version: bundled (2.1.0 compatible)
FreeType Support: Yes
FreeType Linkage: with freetype
GIF Read Support: Yes
GIF Create Support: Yes
JPEG Support: Yes
PNG Support: Yes
WBMP Support: Yes
XPM Support: Yes
XBM Support: Yes
WebP Support: No
BMP Support: Yes
JIS-mapped Japanese Font Support: No

    I appear to be having the same problem.

    Here the page: https://go.kyudo-ruhr.de/trainingsorte/

    Hi @kevinc81,

    We are sorry for the inconvenience.

    We ask you to deactivate the plugins and then reactivate them one by one to see which one arises a conflict.

    If this does not help, please contact our support team using the following email address > [email protected]

    Thank you and have a nice day!

    Hi @jb1337,

    Please, try to get new API key and add it to the appropriate field once again. Make sure to check there are no spaces at the beginning or at the end of the key.

    Thank you and have a nice day!

    Thread Starter kevinc81

    (@kevinc81)

    Hi @wdteam,

    I found out what the problem was, it was the “Speed Up – JavaScript To Footer” extension that I had installed for testing and that I had totally forgotten that was blocking WP Google Maps. Now that I’ve gotten rid of it, everything works again

    Thank you for guiding me

    Best regards,

    Kévin

Viewing 5 replies - 1 through 5 (of 5 total)
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