Order page double shows Basket Checkout Order

Hi @monyane,

I’m not sure I understand what you mean, and it is not clear how I can reach the checkout page on your website.

1. Could you provide a screenshot of the issue on your website?

2. Could you provide the URL on your products page and instructions on how to reach your checkout page?

Best,
Diego.

It duplicate

Hi @monyane,

Fluid Checkout Lite is not supposed to make any changes on the order received (thank you) page, which is the page shown on your screenshot.

1. Does the problem only happen when Fluid Checkout is activated??Try temporarily deactivating Fluid Checkout and see if the problem is then resolved.

If it only happens with Fluid Checkout Lite activated, this might be a compatibility issue with the theme used.

2. What is the theme you are using on your website?

3. Have you made any customizations to the order received (thank you) page on your website?

Best,
Diego.

I’m using Betheme, I will try to deactivating Fluid Checkout and see. no customizations to the order received

thanks

Hi @monyane,

Ok. I will wait for your confirmation of whether the problem only happens when Fluid Checkout Lite is activated to proceed with any investigations on this issue.

Best,
Diego.

This ticket is being closed due to inactivity.