Google Listings & ads plugin problem

Hello what do the logs in WooCommerce (WooCommerce > Status > Logs Tab > Select google_listings and ads) say?

Hi
Thanks for the response. I’ll send the log info just now.

2021-06-23T11:11:49+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{“woocommerce_id”:2843,”google_id”:”online:en:ZA:gla_2843″}]
0 Failed:
[]
2021-06-23T11:29:42+00:00 DEBUG Automattic\WooCommerce\GoogleListingsAndAds\Product\ProductSyncer::update_by_batch_requests Submitted 1 products:
[{“woocommerce_id”:2843,”google_id”:”online:en:ZA:gla_2843″}]
0 Failed:
[]

This is the latest log to date and it is a critical error with a memory limit issue.

2021-06-25T00:26:36+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 1310720 bytes) in /var/www/wp-includes/cron.php on line 1144

Hi @atomicrange1,

We’re sorry to hear about the issues you’re having with Google Listings & Ads! Here are a few things we recommend trying:

> 2021-06-25T00:26:36+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 1310720 bytes) in /var/www/wp-includes/cron.php on line 1144

This is a memory limit error – it looks like your host/site has a 128MB limit. We recommend a minimum of 256MB, and more if possible. The product synchronization process is fairly resource-intensive and raising that limit should resolve your errors.

If you’re not able to increase the memory available, you can try reducing the batch size (number of products synchronized at a time) by adding this filter:
add_filter( 'woocommerce_gla_batched_job_size', function( $size, $name ) { return 20; }, 10, 2 );

Cheers
Justin

Hi Justin

Thank you for the response. How and where do I add the filter?

Thanks

Hi again

I also found this piece of information on the Query Monitor display:

Page Generation Time
4.4794
1.5% of 300s limit

Peak Memory Usage
89,985 kB
34.3% of 262,144 kB server limit
219.7% of 40,960 kB WordPress limit

Database Queries
0.3340

SELECT: 532
SHOW: 1
UPDATE: 8
Total: 541

HTTP API Calls
0.1692

Total: 2
Object Cache
85.5% hit rate (12,487 hits, 2,114 misses)

External object cache not in use

The APCu extension for PHP is installed but is not in use by WordPress

The Memcache extension for PHP is installed but is not in use by WordPress

Opcode cache in use: APC

Opcode cache in use: Zend OPcache`

• This reply was modified 3 years, 5 months ago by atomicrange1.

Hi there,

Thank you for the response. How and where do I add the filter?

The filter can be added in your themes functions.php file if you’re comfortable with editing that file. If not, we recommend adding snippets using the free plugin, Code Snippets.

Hi again.

I have not got help as yet and I found this scheduled action. I don’t know if it might share some light.

Please assist.

woocommerce_wccom_install_products	Failed	
'products' => array ( 7623964 => array ( 'activate' => true, ), )
Non-repeating	2021-06-11 12:32:54 +0000
(2 weeks 3 days ago)	
2021-06-11 12:32:54 +0000
action created
2021-06-11 12:34:43 +0000
action started via Async Request
2021-06-11 13:19:59 +0000
action timed out after 300 seconds
1655
	gla/jobs/update_all_products/create_batch	Failed	
0 => 3
gla	Non-repeating	2021-06-13 12:20:32 +0000
(2 weeks 1 day ago)	
2021-06-13 12:20:33 +0000
action created
2021-06-13 12:20:39 +0000
action started via Async Request
2021-06-13 12:20:39 +0000
action failed via Async Request: Invalid product ID: 0
0
	gla/jobs/update_products/process_item	Failed	
0 => array ( 0 => 2800, )
gla	Non-repeating	2021-06-13 18:12:40 +0000
(2 weeks 1 day ago)	
2021-06-13 18:12:41 +0000
action created
2021-06-13 18:14:24 +0000
action started via Async Request
2021-06-13 18:14:24 +0000
unexpected shutdown: PHP Fatal error Uncaught TypeError: Argument 1 passed to Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands::get_brand_from_terms() must be of the type array, bool given, called in /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php on line 92 and defined in /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php:108 Stack trace: #0 /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php(92): Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands->get_brand_from_terms(false) #1 /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php(62): Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands->get_brand('woocommerce_bra...', Object(WC_Product_Variation)) #2 /var/www/wp-includes/class-wp-hook.php(292): Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands->Automattic\WooCommerce\GoogleListingsAndAds\Integratio in /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php on line 108
0
	gla/jobs/update_products/process_item	Failed	
0 => array ( 0 => 2801, )
gla	Non-repeating	2021-06-13 18:12:40 +0000
(2 weeks 1 day ago)	
2021-06-13 18:12:41 +0000
action created
2021-06-13 18:15:27 +0000
action started via Async Request
2021-06-13 18:15:27 +0000
unexpected shutdown: PHP Fatal error Uncaught TypeError: Argument 1 passed to Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands::get_brand_from_terms() must be of the type array, bool given, called in /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php on line 92 and defined in /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php:108 Stack trace: #0 /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php(92): Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands->get_brand_from_terms(false) #1 /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php(62): Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands->get_brand('woocommerce_bra...', Object(WC_Product_Variation)) #2 /var/www/wp-includes/class-wp-hook.php(292): Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands->Automattic\WooCommerce\GoogleListingsAndAds\Integratio in /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php on line 108
0
	gla/jobs/update_products/process_item	Failed	
0 => array ( 0 => 2800, )
gla	Non-repeating	2021-06-13 18:20:40 +0000
(2 weeks 1 day ago)	
2021-06-13 18:20:41 +0000
action created
2021-06-13 18:20:44 +0000
action started via Async Request
2021-06-13 18:20:44 +0000
unexpected shutdown: PHP Fatal error Uncaught TypeError: Argument 1 passed to Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands::get_brand_from_terms() must be of the type array, bool given, called in /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php on line 92 and defined in /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php:108 Stack trace: #0 /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php(92): Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands->get_brand_from_terms(false) #1 /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php(62): Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands->get_brand('woocommerce_bra...', Object(WC_Product_Variation)) #2 /var/www/wp-includes/class-wp-hook.php(292): Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands->Automattic\WooCommerce\GoogleListingsAndAds\Integratio in /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php on line 108
0
	gla/jobs/update_products/process_item	Failed	
0 => array ( 0 => 2801, )
gla	Non-repeating	2021-06-13 18:20:40 +0000
(2 weeks 1 day ago)	
2021-06-13 18:20:41 +0000
action created
2021-06-13 18:20:57 +0000
action started via Async Request
2021-06-13 18:20:57 +0000
unexpected shutdown: PHP Fatal error Uncaught TypeError: Argument 1 passed to Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands::get_brand_from_terms() must be of the type array, bool given, called in /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php on line 92 and defined in /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php:108 Stack trace: #0 /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php(92): Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands->get_brand_from_terms(false) #1 /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php(62): Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands->get_brand('woocommerce_bra...', Object(WC_Product_Variation)) #2 /var/www/wp-includes/class-wp-hook.php(292): Automattic\WooCommerce\GoogleListingsAndAds\Integration\WooCommerceBrands->Automattic\WooCommerce\GoogleListingsAndAds\Integratio in /var/www/wp-content/plugins/google-listings-and-ads/src/Integration/WooCommerceBrands.php on line 108
0
	gla/jobs/update_all_products/create_batch	Failed	
0 => 1
gla	Non-repeating	2021-06-24 02:38:28 +0000
(4 days 19 hours ago)	
2021-06-24 02:38:29 +0000
action created
2021-06-24 02:39:32 +0000
action started via Async Request
2021-06-24 02:39:33 +0000
action failed via Async Request: Invalid product ID: 0
0
	gla/jobs/update_products/process_item	Failed	
0 => array ( 0 => 2843, )
gla	Non-repeating	2021-06-24 18:17:13 +0000
(4 days 4 hours ago)	
2021-06-24 18:17:14 +0000
action created
2021-06-24 18:19:19 +0000
action started via Async Request
2021-06-24 18:19:19 +0000
unexpected shutdown: PHP Fatal error Uncaught Error: Call to undefined function Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Psr7\stream_for() in /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php:400 Stack trace: #0 /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php(59): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Handler\CurlFactory->applyHandlerOptions(Object(Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Handler\EasyHandle), Array) #1 /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/CurlHandler.php(43): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Handler\CurlFactory->create(Object(Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Psr7\Request), Array) #2 /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php(28): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\ in /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php on line 400
0
	gla/jobs/update_products/process_item	Failed	
0 => array ( 0 => 2843, )
gla	Non-repeating	2021-06-24 18:22:24 +0000
(4 days 4 hours ago)	
2021-06-24 18:22:25 +0000
action created
2021-06-24 18:22:29 +0000
action started via Async Request
2021-06-24 18:22:30 +0000
unexpected shutdown: PHP Fatal error Uncaught Error: Call to undefined function Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Psr7\stream_for() in /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php:400 Stack trace: #0 /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php(59): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Handler\CurlFactory->applyHandlerOptions(Object(Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Handler\EasyHandle), Array) #1 /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/CurlHandler.php(43): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Handler\CurlFactory->create(Object(Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Psr7\Request), Array) #2 /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php(28): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\ in /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php on line 400
0
	gla/jobs/update_products/process_item	Failed	
0 => array ( 0 => 2843, )
gla	Non-repeating	2021-06-24 18:23:48 +0000
(4 days 4 hours ago)	
2021-06-24 18:23:49 +0000
action created
2021-06-24 18:24:43 +0000
action started via Async Request
2021-06-24 18:24:43 +0000
unexpected shutdown: PHP Fatal error Uncaught Error: Call to undefined function Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Psr7\stream_for() in /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php:400 Stack trace: #0 /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php(59): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Handler\CurlFactory->applyHandlerOptions(Object(Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Handler\EasyHandle), Array) #1 /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/CurlHandler.php(43): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Handler\CurlFactory->create(Object(Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\Psr7\Request), Array) #2 /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php(28): Automattic\WooCommerce\GoogleListingsAndAds\Vendor\GuzzleHttp\ in /var/www/wp-content/plugins/google-listings-and-ads/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php on line 400
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Thank you for creating with WordPress.Version 5.7.2

Hi @atomicrange1,

Thanks for sharing the logs. We have seen this error before but, a fix was released for the bug, and is included in the 1.1 version update of the plugin.

– https://github.com/woocommerce/google-listings-and-ads/pull/788

Can you please confirm the current version of the plugin that you have, active?

Hi @mikedmoore .

Hi added the piece of code to the functions.php file but I am not sure if it is effective as I added it on my staging site.

I did not have any errors or anything disturbing after uploading it manually.

Hi @battouly

The current version is at 1.1.0

I could not install it using the normal way and had to do it manually.

Thanks

Hey @atomicrange1,

Just to clarify, does that mean the error in logs above did not occur again and all looks goods? Also, are you using the latest version?

Update:

Ohh that was quick from both you and me ??.

Okay, I’m assuming everything’s alright for now. Keep us posted if something goes wrong.

@battouly

I have not tested it using the production site. I am just cautious of doing that on my production site.

And@mikedmoore regarding the errors. I am still receiving the errors. Please see the following:

Please see the link in the tags section.

Hi again.

Would this information maybe provide some insights?

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.7.2
Current theme: Astra (version 3.6.2)
Current plugin: Google Listings and Ads (version 1.1.0)
PHP version 7.3.12

Error Details
=============
An error of type E_ERROR was caused in line 47 of the file /var/www/wp-content/plugins/google-listings-and-ads/vendor/jetpack-autoloader/class-plugin-locator.php. Error message: Uncaught RuntimeException: Failed to locate plugin /var/www/wp-content/plugins/google-listings-and-ads in /var/www/wp-content/plugins/google-listings-and-ads/vendor/jetpack-autoloader/class-plugin-locator.php:47
Stack trace:
#0 /var/www/wp-content/plugins/google-listings-and-ads/vendor/jetpack-autoloader/class-autoloader.php(46): Automattic\Jetpack\Autoloader\jp7d0b9b05c61170bf7b752103749920e3\Plugin_Locator->find_current_plugin()
#1 /var/www/wp-content/plugins/google-listings-and-ads/vendor/autoload_packages.php(13): Automattic\Jetpack\Autoloader\jp7d0b9b05c61170bf7b752103749920e3\Autoloader::init()
#2 /var/www/wp-content/plugins/google-listings-and-ads/src/Autoloader.php(37): require('/var/www/wp-con...')
#3 /var/www/wp-content/plugins/google-listings-and-ads/google-listings-and-ads.php(35): Automattic\WooCommerce\GoogleListingsAndAds\Autoloader::init()
#4 /var/www/wp-settings.php(391): include_once('/var/www/wp-con...')
#5 /var/www/wp-config.php(96): require_once('/var/www/wp-set...')
#6 /var/www/wp-load.p