Google for Woocommerc Plugin Creating Automatic Data Sources and Not Displaying

  • Resolved gjugjaengjell

    (@gjugjaengjell)


    2 weeks, 3 days ago

    Hello everyone,

    I’m facing an issue with the Google for WooCommerce. A couple of weeks ago, everything was working smoothly, and my products were successfully showing in Google Merchant Center through the primary feed connected via API. However, recently, all my products disappeared from Merchant Center, and I noticed that an automatic data source has been created without my intervention.

    Here’s a quick summary of the issue:

    1. My main product feed, which is set up through WooCommerce and connected by API, suddenly stopped showing any products in Merchant Center but remain active.
    2. Out of nowhere, a new data source was automatically created in Google Merchant Center, and I’m not sure why or how to prevent it from happening, is the second time that is happening.
    3. Since the automatic data source was created, none of my products are showing in the Merchant Center, which is impacting my visibility on Google even after I delete that data source.

    Has anyone experienced something similar with the Google for WooCommerce plugin? Any advice on how to stop the automatic data source creation and get my products back in Merchant Center?

    Thanks in advance for any help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello gjugjaengjell,

    Thank you for contacting WooCommerce support.

    I understand the issue you’re facing with the Google for WooCommerce integration.

    Could you share a screenshot of the automatically created feed?
    Since this has happened twice, could you also let me know how you resolved it the first time?

    To assist you further, please provide a copy of your site’s System Status Report.
    You can find it by going to WooCommerce > Status, selecting Get system report, and then Copy for support.

    This will help us understand more about your setup and identify any potential causes.
    Looking forward to your response. ??

    Best regards.

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    Hi! I’ll close this out for now as we haven’t heard back from you. We’re just a message away when you’d like to resume.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.