That image tells me nothing, sir. I see a drop-down not opened whose default font isn’t a Google font. I know nothing about your server, your setup, your file permissions, version information. Error logs from the PHP error log file or dev console. Nothing.
Since I foresee this being a situation where I’m going to spend several days attempting to get pertinent information from you, let’s get it all at once. Please go to this page: https://redux.io/support/ PLEASE read ALL the instructions and fill out the form properly. Please, do NOT fill each field the same way with the same thing.
Finally, whatever theme you are using, switch it to the default twenty-twenty three and disable ALL plugins EXCEPT Redux. Whatever your issue, it must be recreatable using a default WordPress theme and JUST Redux running. This is necessary since I do not have access to premium themes and as such, do not support them.
