Google feed – processing stuck on 10%
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Hi,
I successfully created a Google Merchant feed on Woocomm however when clicking on auto-generate to refresh it, it gets stuck in 10% and does not move.
Please let me know how to solve this.
Thanks, Ramon
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Hello @ramoncassel
Thank you for contacting our support, and sorry for any inconvenience that might have been caused due to that.
It’s a common issue and the most likely reason is a poor server configuration. Here you can find a possible solution – https://webappick.com/docs/ctx-feed/faqs/how-to-solve-processing-10-feed-generation-stuck-error/
However, if the above doesn’t help you to solve the issue then please, reach us again along with the System Status. To copy the status, Please go to CTX Feed > Status, click on the Copy Status button at the bottom of the page and paste the status here.
Best regards,
Hello @ramoncassel ,
Since we did not hear back from you, have you managed to solve your issue?Hi – thanks for the follow ups. Please find the status below, I couldn’t fix it myself:
WooCommerce Version: 5.8.0 - You are using the latest version of WooCommerce. Product Types: ? Simple Product [simple] ? Grouped Product [grouped] ? External/Affiliate Product [external] ? Variable Product [variable] ? WBS Product Bundle [wbs_bundle] Total Products: WP Query: 230 WC Product Query: 230 Both Query: 230 Product Total by Types. ? Simple Product: 230 Product Per Batch: 200 Product Query Type: WC_Product_Query Default Customer Location: Default Customer Location Shop Base Address Store Address 75 South Creek Rd Cromer AU:NSW 2099 Multi Language Site: No Multi Currency Site: No WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here. WP CRON: Ok Upload Directory: Ok - Writable. Cache Plugin Installed: No. WordPress Multi Site: No Home Url: https://bagehome.com.au Site Url: https://bagehome.com.au Version: 5.8.0 Log Directory: /home/customer/www/bagehome.com.au/public_html/wp-content/uploads/wc-logs/ Log Directory Writable: Yes WP Version: 5.8.1 WP Multisite: No WP Memory Limit: 768 MB WP Debug Mode: No WP Cron: Yes Language: en_AU Server Info: Apache Php Version: 7.4.24 Php Post Max Size: 256 MB Php Max Execution Time: 120 Php Max Input Vars: 2.93 KB Curl Version: 7.66.0, OpenSSL/1.1.1l-fips Suhosin Installed: No Max Upload Size: 256 MB Mysql Version: 5.7.32 Mysql Version String: 5.7.32-35-log Default Timezone: UTC Fsockopen Or Curl Enabled: Yes Soapclient Enabled: Yes Domdocument Enabled: Yes Gzip Enabled: Yes Mbstring Enabled: Yes Remote Post Successful: Yes Remote Post Response: 200 Remote Get Successful: Yes Remote Get Response: 200 Flash Child: 1.4.0.1.1619189275 (Latest:0) Admin Columns Pro - WooCommerce (AdminColumns.com): 3.5.10 (Latest:3.6) AddressFinder (Abletech): 1.4.6 Admin Columns Pro (AdminColumns.com): 5.5.3 (Latest:5.6.1) Advanced Coupons for WooCommerce Free (Rymera Web Co): 1.6.1 Advanced Coupons for WooCommerce Premium (Rymera Web Co): 2.7.2 (Latest:3.0) Advanced Form Integration Professional (nasirahmed): 1.40.2 (Latest:1.42.4) Advanced Woo Search (ILLID): 2.37 Akismet Anti-Spam (Automattic): 4.2.1 Amount Left for Free Shipping for WooCommerce (WPFactory): 2.0.7 (Latest:2.1.0) annasta Woocommerce Product Filters (annasta.net): 1.4.7 Advanced Shipment Tracking Pro (zorem): 1.4 Code Snippets (Code Snippets Pro): 2.14.1 (Latest:2.14.2) Google Tag Manager for WordPress (Thomas Geiger): 1.13.1 Elementor Pro (Elementor.com): 3.3.1 (Latest:3.4.2) Elementor (Elementor.com): 3.4.3 (Latest:3.4.6) ElementsKit Lite (Wpmet): 2.3.6 (Latest:2.3.7) Essential Addons for Elementor - Pro (WPDeveloper): 4.4.11 Essential Addons for Elementor (WPDeveloper): 4.9.4 Ever Compare (HasTheme): 1.1.7 Facebook for WooCommerce (Facebook): 2.6.4 (Latest:2.6.5) Flash Toolkit (ThemeGrill): 1.2.3 WooFunnels Funnel Builder Pro (BuildWooFunnels): 1.12.5 WooFunnels Funnel Builder (BuildWooFunnels): 1.8.1 HummPayment (HummGroup): 2.3.0 Judge.me Product Reviews for WooCommerce (Judge.me): 1.3.11 Klaviyo (Klaviyo, Inc.): 2.5.2 Media Cleaner (Pro) (Jordy Meow): 6.2.5 Microsoft Clarity (Microsoft): 0.3 WP Sticky Sidebar (Premio): 1.3.6 Rank Math SEO (Rank Math): 1.0.74 SiteGround Optimizer (SiteGround): 5.9.7 Simple History (P?r Thernstr?m): 2.42.0 (Latest:2.43.0) Tawk.to Live Chat (Tawkto): 0.5.5 TP Product Image Flipper for Woocommerce (TP Plugins): 1.0.4 TrackShip for WooCommerce (TrackShip): 1.1.5 Ultimate Addons for Elementor (Brainstorm Force): 1.32.1 (Latest:1.35.0) CTX Feed (WebAppick): 4.4.23 (Latest:4.4.32) Advanced Order Export For WooCommerce (AlgolPlus): 3.1.9 Payment Plugins for Stripe WooCommerce (Payment Plugins, [email protected]): 3.3.11 WooCommerce Boost Sales Premium (Andy Ha (villatheme.com)): 1.4.3.2 WooCommerce Email Template Customizer Premium (VillaTheme): 1.0.1.6 (Latest:1.1.1) WooCommerce Stripe Gateway (WooCommerce): 5.7.0 WooCommerce PayPal Payments (WooCommerce): 1.6.1 WooCommerce (Automattic): 5.8.0 WP Mail SMTP Pro (WPForms): 3.0.2 (Latest:3.1.0) WP Migrate DB Pro Media Files (Delicious Brains): 2.0.3 (Latest:2.1.0) WP Migrate DB Pro (Delicious Brains): 2.1.2 (Latest:2.2.0) WP STAGING (WP-STAGING): 2.8.8 WPForms Lite (WPForms): 1.6.9 (Latest:1.7.0) WPide (WebFactory Ltd): 2.5 WPMU DEV Dashboard (WPMU DEV): 4.11.3 (Latest:4.11.5) Feed Files https://bagehome.com.au/wp-content/uploads/woo-feed/facebook/csv/fb-catalogur.csv https://bagehome.com.au/wp-content/uploads/woo-feed/google/xml/google-merchant-center-feed.xml Fatal Errors No Logs Found.
Hello @ramoncassel,
Thank you for the information.
Would you please decrease the Product Per Batch from CTX Feed -> Settings page? You should to decrease it to 100.
After decreasing, generate/re-regenerate the feed again and let us know then.
Hi @mrinal013 ,
Thanks for your response. I followed your instruction but had no success in generating the file. Please let me know what to do next
Thanks, Ramon
Hello @ramoncassel,
Thank you for the information.
I think the problem is CTX Feed plugin’s code conflicts with any other plugin.
Please make a stating version of your site and reactive other plugins one by one except the WooCommerce and CTX Feed plugin and try to generate the feed.I hope the above steps are clear to you. Please, let us know if you need more assistance.
Hello @ramoncassel
Since we did not hear back from you, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
- The topic ‘Google feed – processing stuck on 10%’ is closed to new replies.