google error missing product URL & missing image link for new added product

  • Resolved jjnalu

    (@jjnalu)


    5 years, 9 months ago

    Hi there,
    I’m using your plug in now for quite some time and for the last few month it was running very smoothly thanks for that!
    But now I got an issue with some newly added products. For this product category the feed exists already and was uploading correctly. only for the new product google merchant gives me 2 errors 1 is missing or incorrect product url ( what ever that means) and the other is missing or incorrect image link.

    I just wonder because I did just copy the product from aold product what was already in the feed and changed the attributes and pictures afterwards.
    So it should have all the attributes needed for google merchant.

    I already tried to make a new feed for that product category (didn’t work the feed was not found by google and according to the feedlots it didn’t contain any products at all. strange or?)

    I as well changed the pictures etc in the new products around i als tried to reinitiate the plug in as well as changing the source in the feed for the picture.

    I’m stuck and really don’t know what else i could try out.
    Please give me some advice.
    Thanks in advance

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author AukeJomm

    (@aukejomm)

    Hello @jjnalu

    Have you checked the URL and image link?
    Is it indeed missing or incorrect?

    Sometimes Google got this wrong so you should check if what they say is correct.
    if it is correct check your products and find out what is wrong and why it is wrong in the feed.

    Maybe copying the product is somehow corrupting the database and you should check if creating a new product is solving the issue.

    Thread Starter jjnalu

    (@jjnalu)

    Hi Auke,
    thanks for the quick reply.
    I guess I found it and you are right with

    Maybe copying the product is somehow corrupting the database and you should check if creating a new product is solving the issue.

    Thanks

    Plugin Author AukeJomm

    (@aukejomm)

    Great to hear that creating a new product from scratch did the trick.

    I will mark this topic as resolved.
    Do not hesitate to reply if you have any question or remark.

Viewing 3 replies - 1 through 3 (of 3 total)
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