Google Drive and Dropbox chunking upload, Not able to create first backup

Hi,

From your description, it appears that the backup has been timed out or killed off.

Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb, save your settings and run a new backup.

Regards,
Bryle

Thank you for your response.

I changed the settings to the 25MB as you suggested but and started the backup but it has still not completed. It currently says that the next resumption:1 (after 5621s)

The little blue bar is not moving. Is this the way it is supposed to work?

Here are the current logs:
0000.001 (0) Opened log file at time: Mon, 03 Jun 2019 13:01:07 +0000 on https://shop.susansoaps.com
0000.003 (0) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.14 WP: 5.2.1 PHP: 7.3.5 (cgi-fcgi, Linux k228-04.dotcomhost.com 2.6.32-754.14.2.el6.x86_64 #1 SMP Tue May 14 19:35:42 UTC 2019 x86_64) MySQL: 5.7.26 WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 1024M (used: 17.8M | 22M) multisite: N openssl: OpenSSL 1.0.1e 11 Feb 2013 mcrypt: N LANG: ZipArchive::addFile: Y
0000.004 (0) Free space on disk containing Updraft’s temporary directory: 39417.2 MB
0000.012 (0) Tasks: Backup files: 1 (schedule: daily) Backup DB: 1 (schedule: daily)
0000.019 (0) Requesting semaphore lock (fd) (apparently not via scheduler)
0000.022 (0) Semaphore (fd, Z03qq8Sp_options) was stuck, set lock time to 2019-06-03 13:01:07
0000.025 (0) Semaphore (fd, Z03qq8Sp_options) reset to 1
0000.027 (0) Set semaphore last lock (fd) time to 2019-06-03 13:01:07
0000.029 (0) Semaphore lock (fd) complete
0000.035 (0) Backup run: resumption=0, nonce=b3cbfb4015c1, file_nonce=b3cbfb4015c1 begun at=1559566867 (0s ago), job type=backup
0000.038 (0) Scheduling a resumption (1) after 300 seconds (1559567167) in case this run gets aborted
0000.093 (0) Checking if we have a zip executable available
0000.098 (0) Creation of backups of directories: beginning
0000.108 (0) Beginning creation of dump of plugins (split every: 25 MB)
0017.762 (0) Total entities for the zip file: 1367 directories, 8437 files (0 skipped as non-modified), 143.3 MB
0017.787 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 2.0 seconds have passed since the last write (0 MB, 1 (1) files added so far); re-opening (prior size: 0 KB)
0018.370 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins.zip.tmp: 100 files added (on-disk size: 231.4 KB)
0018.621 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins.zip.tmp: 200 files added (on-disk size: 231.4 KB)
0018.928 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): possibly approaching split limit (22.8 MB, 299 (300) files added so far); last ratio: 1; re-opening (prior size: 231.4 KB)
0025.896 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins.zip.tmp: 300 files added (on-disk size: 4944.8 KB)
0025.897 (0) Zip size is at/near split limit (4.8 MB / 25 MB) – bumping index (from: 0)
0026.087 (0) Created plugins zip (0) – 4944.8 KB in 25.8 s (191.8 KB/s) (checksums: sha1: cf85f6123b3fd9e442739406ce4bc84cc2eb42a2, sha256: 9cbc61b5801358d0a9162cd0bc61c5c9deb82433269993d17906e6515caf79cc)
0026.227 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 400 files added (on-disk size: 0 KB)
0026.350 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 500 files added (on-disk size: 0 KB)
0026.473 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 600 files added (on-disk size: 0 KB)
0026.596 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 700 files added (on-disk size: 0 KB)
0026.717 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 800 files added (on-disk size: 0 KB)
0026.720 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (15.8 MB, 8437 files batched, 501 (801) added so far); re-opening (prior size: 0 KB)
0031.576 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 900 files added (on-disk size: 3032.6 KB)
0031.705 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 1000 files added (on-disk size: 3032.6 KB)
0031.827 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 1100 files added (on-disk size: 3032.6 KB)
0031.952 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 1200 files added (on-disk size: 3032.6 KB)
0032.078 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 1300 files added (on-disk size: 3032.6 KB)
0032.083 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (5 MB, 8437 files batched, 501 (1302) added so far); re-opening (prior size: 3032.6 KB)
0033.563 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 1400 files added (on-disk size: 4344.9 KB)
0033.676 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 1500 files added (on-disk size: 4344.9 KB)
0033.796 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 1600 files added (on-disk size: 4344.9 KB)
0033.909 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 1700 files added (on-disk size: 4344.9 KB)
0034.030 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 1800 files added (on-disk size: 4344.9 KB)
0034.035 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (15.3 MB, 8437 files batched, 501 (1803) added so far); re-opening (prior size: 4344.9 KB)
0040.334 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 1900 files added (on-disk size: 10546.6 KB)
0040.525 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 2000 files added (on-disk size: 10546.6 KB)
0040.656 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 2100 files added (on-disk size: 10546.6 KB)
0040.766 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 2200 files added (on-disk size: 10546.6 KB)
0040.877 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 2300 files added (on-disk size: 10546.6 KB)
0040.883 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (8.4 MB, 8437 files batched, 501 (2304) added so far); re-opening (prior size: 10546.6 KB)
0047.840 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 2400 files added (on-disk size: 12918.2 KB)
0047.976 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 2500 files added (on-disk size: 12918.2 KB)
0048.086 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 2600 files added (on-disk size: 12918.2 KB)
0048.199 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 2700 files added (on-disk size: 12918.2 KB)
0048.325 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 2800 files added (on-disk size: 12918.2 KB)
0048.335 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (9.5 MB, 8437 files batched, 501 (2805) added so far); re-opening (prior size: 12918.2 KB)
0064.142 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 2900 files added (on-disk size: 16809.8 KB)
0064.271 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 3000 files added (on-disk size: 16809.8 KB)
0064.417 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 3100 files added (on-disk size: 16809.8 KB)
0064.567 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 3200 files added (on-disk size: 16809.8 KB)
0064.704 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 3300 files added (on-disk size: 16809.8 KB)
0064.714 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (11 MB, 8437 files batched, 501 (3306) added so far); re-opening (prior size: 16809.8 KB)
0071.539 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 3400 files added (on-disk size: 19875 KB)
0071.656 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 3500 files added (on-disk size: 19875 KB)
0071.766 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 3600 files added (on-disk size: 19875 KB)
0071.894 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 3700 files added (on-disk size: 19875 KB)
0072.017 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 3800 files added (on-disk size: 19875 KB)
0072.028 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (3.1 MB, 8437 files batched, 501 (3807) added so far); re-opening (prior size: 19875 KB)
0073.445 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 3900 files added (on-disk size: 21018.8 KB)
0073.637 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 4000 files added (on-disk size: 21018.8 KB)
0073.785 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 4100 files added (on-disk size: 21018.8 KB)
0073.936 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 4200 files added (on-disk size: 21018.8 KB)
0074.075 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 4300 files added (on-disk size: 21018.8 KB)
0074.089 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (2.8 MB, 8437 files batched, 501 (4308) added so far); re-opening (prior size: 21018.8 KB)
0075.640 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 4400 files added (on-disk size: 22087.7 KB)
0075.879 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 4500 files added (on-disk size: 22087.7 KB)
0076.048 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 4600 files added (on-disk size: 22087.7 KB)
0076.208 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 4700 files added (on-disk size: 22087.7 KB)
0076.370 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 4800 files added (on-disk size: 22087.7 KB)
0076.387 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (2 MB, 8437 files batched, 501 (4809) added so far); re-opening (prior size: 22087.7 KB)
0077.807 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 4900 files added (on-disk size: 22682.2 KB)
0077.982 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 5000 files added (on-disk size: 22682.2 KB)
0078.119 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 5100 files added (on-disk size: 22682.2 KB)
0078.255 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 5200 files added (on-disk size: 22682.2 KB)
0078.378 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 5300 files added (on-disk size: 22682.2 KB)
0078.390 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (4 MB, 8437 files batched, 501 (5310) added so far); re-opening (prior size: 22682.2 KB)
0079.966 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 5400 files added (on-disk size: 23931.7 KB)
0080.099 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins2.zip.tmp: 5500 files added (on-disk size: 23931.7 KB)
0080.219 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): possibly approaching split limit (5 MB, 277 (5587) files added so far); last ratio: 0.3014; re-opening (prior size: 23931.7 KB)
0081.908 (0) Zip size is at/near split limit (24.9 MB / 25 MB) – bumping index (from: 1)
0082.902 (0) Created plugins zip (1) – 25544.7 KB in 55.8 s (457.6 KB/s) (checksums: sha1: a8418f5282f945a2a6a2da220b157fe19ea2ea70, sha256: e4852fdce4f75e5d250848b7c984c336b8a65dd84e22f8da9d903461d984745c)
0082.924 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 5600 files added (on-disk size: 0 KB)
0083.043 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 5700 files added (on-disk size: 0 KB)
0083.156 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 5800 files added (on-disk size: 0 KB)
0083.261 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 5900 files added (on-disk size: 0 KB)
0083.380 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 6000 files added (on-disk size: 0 KB)
0083.495 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (9.6 MB, 8437 files batched, 501 (6088) added so far); re-opening (prior size: 0 KB)
0085.594 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 6100 files added (on-disk size: 3673.5 KB)
0085.715 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 6200 files added (on-disk size: 3673.5 KB)
0085.829 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 6300 files added (on-disk size: 3673.5 KB)
0085.955 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 6400 files added (on-disk size: 3673.5 KB)
0086.080 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 6500 files added (on-disk size: 3673.5 KB)
0086.192 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (2.7 MB, 8437 files batched, 501 (6589) added so far); re-opening (prior size: 3673.5 KB)
0088.894 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 6600 files added (on-disk size: 4654.7 KB)
0089.024 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 6700 files added (on-disk size: 4654.7 KB)
0089.156 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 6800 files added (on-disk size: 4654.7 KB)
0089.277 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 6900 files added (on-disk size: 4654.7 KB)
0089.396 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 7000 files added (on-disk size: 4654.7 KB)
0089.528 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (3.7 MB, 8437 files batched, 501 (7090) added so far); re-opening (prior size: 4654.7 KB)
0090.703 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 7100 files added (on-disk size: 5860.2 KB)
0090.878 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 7200 files added (on-disk size: 5860.2 KB)
0091.051 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 7300 files added (on-disk size: 5860.2 KB)
0091.219 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 7400 files added (on-disk size: 5860.2 KB)
0091.385 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 7500 files added (on-disk size: 5860.2 KB)
0091.535 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (1.2 MB, 8437 files batched, 501 (7591) added so far); re-opening (prior size: 5860.2 KB)
0091.946 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 7600 files added (on-disk size: 6363.4 KB)
0092.129 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 7700 files added (on-disk size: 6363.4 KB)
0092.311 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 7800 files added (on-disk size: 6363.4 KB)
0092.492 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 7900 files added (on-disk size: 6363.4 KB)
0092.636 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 8000 files added (on-disk size: 6363.4 KB)
0092.744 (0) Adding batch to zip file (UpdraftPlus_ZipArchive): over 500 files added on this batch (16.1 MB, 8437 files batched, 501 (8092) added so far); re-opening (prior size: 6363.4 KB)
0097.163 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 8100 files added (on-disk size: 11012.8 KB)
0097.289 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 8200 files added (on-disk size: 11012.8 KB)
0097.432 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 8300 files added (on-disk size: 11012.8 KB)
0097.558 (0) Zip: backup_2019-06-03-0801_Shop_Susan039s_Soaps_More_b3cbfb4015c1-plugins3.zip.tmp: 8400 files added (on-disk size: 11012.8 KB)

Does that look correct to you?

Thank you for your help.

Hi,

Could you allow UpdraftPlus to run for a few minuties? Maybe 30 mins or so. You do not have to keep the page open. UpdraftPlus will still run even when the browser is closed.

Regards,
Bryle

Thanks for your reply. I tried turning off the password so the site is visible and then it was able to complete the backup. Thanks for your help with this.

Regards,

Susan