• Resolved rusty_compass

    (@rusty_compass)


    Report # CNDRGQEA

    Firstly WebP images. I can see that they are there in the Media Library but it doesn’t appear that they are being used on the site. Google PageSpeed Insights are still reading them as .jpgs. Also I’m still getting Reduce initial server response time flags. Mobile speed hasn’t improved.
    I’ve tried reading everything I can to try to work this out but this is all a bit new for.
    Thank you for any help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    yes, because you are running on Apache , the cache won’t work on Apache , therefore you will get “reduce initial response time” , you may need to enable QUIC cloud CND in order to get the caching

    for webp , please check this page

    Best regards,

    Thread Starter rusty_compass

    (@rusty_compass)

    Hi @qtwrk
    I have got quic cloud, it was one of the first things I did as I saw it was highly reccommended.

    I have also read that page and worked through everything on it before posting here. As I said, the WebP files can be seen in the media library but when I check them on the site via the inspector it just says they are .jpg. Google still tells me to replace them with WebP images though.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    but I don’t see QC CDN is activated on your domain

    in Media page it shows webp does not mean every single image of that group will have webp

    when you uplaod image to WP , it generates few more re-sized images

    so you will have an image group

    e.g.

    
    test.jpg
    test-100x100.jpg
    test-200x200.jpg
    test-400x400.jpg
    

    in such case, as example , let’s say 200×200 and 400×400 have webp , while other 2 don’t , it will still light up the webp indicator

    you need to check via file system to make sure webp file is there

    or you can simply attach .webp , e.g.

    https://www.waitomocavesmuseum.nz/wp-content/uploads/2021/03/Carriage-waiting-at-Hangatiki-Station-webslider.jpg

    to

    https://www.waitomocavesmuseum.nz/wp-content/uploads/2021/03/Carriage-waiting-at-Hangatiki-Station-webslider.jpg.webp

    to verify its existance

    Best regards,

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I’m going to mark this topic “Resolved”, due to lack of activity.

    If you still need help, please feel free to re-open it.

    When re-open it, please also change the topic status to “not solved”

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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