• Resolved jisjo

    (@jisjo)


    Dear Team,

    After recent Minified React error, I have noticed that the site kit not sending data to google analytics or something notwrking after that. I didnt do anychance from my end. I have tired to reset site kit plugin mutiple time, verified google analytice code in the website , Cleared Cloudflare cache, but no luck. Please help me to resolve the issue.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @jisjo. From reviewing your sites sources code I can see some additional attributes added to the Site Kit placed Analytics snippet. From checking your site using the tagassistant.google.com service I can also see that there may be some issues with detection of your Analytics snippet. To troubleshoot this further, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. If you temporarily deactivate your “Debloat” plugin, can you see traffic when visiting your site while not logged in, from the Google Analytics real time reporting tool? Alternatively you can check whether your snippet is detected using that tagassistant.google.com service.

    If we can determine an issue with an optimization configuration after some testing, there may be options to exclude other plugins from being impacted.

    Let me know if you have any questions with the above.

    Thread Starter jisjo

    (@jisjo)

    Dear James,

    I have shared the Site health info, the debloat plugin was active till the date and analytics was working. I have disabled the delay loading now for trubleshooting. let me know if you want me to disable the plugin completely.

    From my end the snippet is detected using that tagassistant.google.com service with delay option. https://imgur.com/a/JgMEWxD

    Also I have verified the same from google analytics page if there any code issue present https://imgur.com/KenRJAm

    • This reply was modified 6 months, 3 weeks ago by jisjo.
    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for sharing the additional details @jisjo. From checking your site now I can see that my visit is firing for your connected Google Analytics property. Nice job with the delated loading configuration. It looks like this setting, possibly in conflict with another plugin, may have been impacting reporting. I say this as if you had this active when Analytics was last working for you, there may have also been changed to your Consent Management Plugin or another optimization setting.

    There may also be some options within the Debloat plugin that allow you to exclude third party plugin inserted scripts, should you wish to enable your defer/delay settings once more. I’m happy to check this for you if so, just let me know. Otherwise, I’ll close this support topic. Thank you!

    Thread Starter jisjo

    (@jisjo)

    Dear James,

    Thank you for your prompt response and the quick update. I really appreciate your support.

    I will monitor Google Analytics over the next 48 hours to see if it starts working as expected. If the issue persists, we can revisit the Debloat plugin for further troubleshooting.

    Thank you once again for your assistance. ??

    Plugin Support James Osborne

    (@jamesosborne)

    Good call @jisjo! I’ll keep this support topic open in the meantime. Feel free to reach out at anytime before time.

    Hi

    I am facing the same issue. My analytics installed via Site Kit suddenly stopped working. It is showing 0 in the reports.

    Plugin Support James Osborne

    (@jamesosborne)

    @jisjo Just following up with you to check all is working as expected, and Analytics stats are recording?

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Google analytics stop working’ is closed to new replies.