• Resolved souqalbuhair

    (@souqalbuhair)


    Google Analytics Not Working Or Showing Correct Data And Using The Litespeed Server With Litespeed Cache Plugin And Using Quic.cloud CDN

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out. There are particular configurations at LiteSpeed cache that can skew Analytics data.

    Can you please first of all temporarily deactivate LiteSpeed cache before checking your Analytics real time report? While you have your Analytics real time report open with your Site Kit connected property please visit your site while not logged in and check to see if your visit is counted.

    Thread Starter souqalbuhair

    (@souqalbuhair)

    Yes I See Visitors In Realtime When I Deactivate LItespeed Plugin

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update. It sounds like you’ve applied a particular configuration which can impact your Site Kit placed Analytics snippet. Can you try and reset your LiteSpeed configurations to the default settings (LiteSpeed Cache > Toolbox > Import / Export > Reset Settings) before then checking your Analytics Live Reporting once more? You can then apply each previously applied configuration one by one to ensure your Analytics remains intact.

    Let me know if you need assistance with the above.

    Thread Starter souqalbuhair

    (@souqalbuhair)

    @jamesosborne Before Update Its Working Fine With The Same Configuration Of Litespeed

    Plugin Support James Osborne

    (@jamesosborne)

    I can’t be sure what updates were applied at LiteSpeed cache level, although we’ve had a few topics open in relation to such configurations that can impact reporting – not specific to the latest version of Site Kit.

    Note that plugins that perform minification and combining of assets can result in unpredictable behavior, although there are usually options to apply exclusions. Have you tried resetting the LiteSpeed cache settings?

    Thread Starter souqalbuhair

    (@souqalbuhair)

    @jamesosborne No I Cant’t Done Resetting Coz I Setup It In Lots Of Time .

    Plugin Support James Osborne

    (@jamesosborne)

    I understand. You can then check the various LiteSpeed configurations you applied, while reloading your site from a non logged in window and checking the Analytics real time report. From my previous testing there are multiple settings that may result in the Analytics tags not firing, in particular under the “Page Optimisation” category.

    We are closing this ticket as we didn’t hear back. Please feel free to open a new ticket in case of any issues.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Google Analytics Not Working Or Showing Correct Data’ is closed to new replies.