Google analytics NOT SET

  • teddy75

    (@teddy75)


    7 years ago

    Hello,
    We meet an issue since we set the plugin on our website.
    It fires randomly session without page view. I mean that in Google Analytics on the landing page report, we see NOT SET landing pages meaning that page view = 0.
    Do someone ever meet this issue?
    How to solve it?

    Thanks in advance .
    Teddy.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Okoth1

    (@okoth1)

    Hi,

    I also have this issue, although not as many as you. It would be interesting to know where it is coming from. Have you already identified pages that trigger the events?

    There are several types of event triggers that the plugin uses. It could be that one of them send an event to Analytics before the page view event is send. Question is which one…

    Plugin Author Okoth1

    (@okoth1)

    Looks like the Log event is causing in 98% the troubles.

    I might fix it one day, but there is a chance I’m not going to maintain the plugin any more because of lack of time. As long as Google doesn’t change the Analytics script (new script is on its way: gtag.js) and the default WordPress way of adding scripts to a page stays the same, this plugin will work well enough.

    Thread Starter teddy75

    (@teddy75)

    Hello,
    $Thanks for your reply.

    97% of the troubles is on desktop sessions.
    Does it mean something else?

    Thread Starter teddy75

    (@teddy75)

    Hello,
    $Thanks for your reply.

    97% of the troubles is on desktop sessions.
    Does it mean something else?

    Click to see screenshot

    Plugin Author Okoth1

    (@okoth1)

    Maybe. The website I got the stats from has 87% mobile views.

    What values do you get in Landing Page -> click (Not set) -> Secondary dimension = Behaviour -> Event Action?

    Thread Starter teddy75

    (@teddy75)

    You can see the screenshot clicking there.
    These events actions reffer to contents that users download.

    • This reply was modified 7 years ago by teddy75.
    Plugin Author Okoth1

    (@okoth1)

    I need to figure out where these Not sets are coming from, but it’s not easy.

    Thread Starter teddy75

    (@teddy75)

    Thanks you!
    How can I help you?

    Plugin Author Okoth1

    (@okoth1)

    I don’t know. I have no clue where to look for yet. I also don’t have time to dive completely into it. If you are willing to ask it on Stackoverflow I’m OK with that. Maybe it is something simple and someone sees it right away. But for now, I can’t do it myself.

    Thanks for the offer.

Viewing 9 replies - 1 through 9 (of 9 total)
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