Google Analytics keeps capturing “Ivory Search – Default” event

  • Resolved kahchon87

    (@kahchon87)


    4 years ago

    Hi,

    I have a problem, when I view my google analytics report, the event of “Ivory Search – Default” is abnormally higher. I’m not sure what causes it. It seems like each and every user that lands on my website, this event will be triggered (regardless if the user interact with it or not).

    Furthermore, I don’t have Ivory Search setup on all page. Even the page does not have the ivory search bar, the event will still be triggered.

    Does anyone have the same issue?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    I hope you are well today and thank you for your question.

    Could you please clear and temporarily deactivate the Autoptimize Cache that you are using on your website so that I can troubleshoot it?

    Also, could you please share the screenshot of the google analytics report?

    For screenshots, you can simply provide a link to an image through Google Drive, Dropbox, screencast.com, https://imgur.com/ or other image service. ??

    Best regards,

    Thread Starter kahchon87

    (@kahchon87)

    Hi Vinod Dalvi,

    Thank you for your reply. I have temporary disabled the autoptimize plugin and cleared the cache.

    Here’s link of the image of my Google Analytics dashboard

    https://ibb.co/5KwQqJK
    https://ibb.co/P6GSwyt

    More information:

    I only implement Ivory Search field on 2 pages which are located at

    https://www.peoplex.ai/career/
    https://www.peoplex.ai/peoplex-articles/

    Thank you.

    • This reply was modified 4 years ago by kahchon87.
    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    Could you please click on the “Ivory Search – Default” link and share the screenshot of the screen that displays what users are searching for?

    Thread Starter kahchon87

    (@kahchon87)

    Hi,

    Here’s the screenshot after I clicked on “Ivory Search – Default”. I installed Ivory Search in less than 1 week, as you can see the spike occurred on around 15-16 Feb 2021

    https://ibb.co/2sSLHfz

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    This can be because some bot is visiting the https://www.peoplex.ai/?s= URL on your website causing this to happen.

Viewing 5 replies - 1 through 5 (of 5 total)
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