Google analytics cookies not removed after revoking consent

  • Resolved bostrb

    (@boosterbast)


    6 months, 3 weeks ago

    Considering the extremely slow response times for the premium support tickets I will try posting something here instead.

    I have google analytics setup via google site kit. When I revoke my cookie acceptance the google analytics cookies _ga and _ga_*** are not removed.

    Please instruct me how I can fix this.

Viewing 1 replies (of 1 total)
  • Plugin Support fritsiub

    (@fritsiub)

    Hello Bostrb,

    Thank you for your message and my apologies for the delayed assistance.

    Unfortunately we cannot provide help to Premium users via the WordPress forums as this is in direct conflict with their guidelines.

    Please understand that in general any plugin you use is unable to delete cookies stored on the device of your visitor. When users change their preferences to reject cookies, they’ll have to manually delete already stored cookies on their device, or wait for the cookies to expire. This is not Complianz related.

    I wish you a nice day!

Viewing 1 replies (of 1 total)
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