Google Ads conversions are not tracked

Hi @christianslater,

Thank you for reaching out!

I checked your site and see that the pixels are firing correctly. See – https://share.getcloudapp.com/nOuRrJNg.

However, on visiting your site, I noticed that you have a cookie banner enabled. It’s possible that most of your Ad Clicks are not accepting the cookies that’s why the conversions are not being tracked.

I checked your page source code and see that you haven’t enabled Google Consent Mode yet. If you want to still be able to track your conversions even if your users are not accepting the cookies, you’ll need to enable this. Here’s how – https://share.getcloudapp.com/6quZpXeo.

Doing so will enable cookieless tracking of your visitor traffic and conversions. Although this is less accurate compared to tracking with cookies, it’s still much better than not tracking any traffic at all.

You can find out more about this in this article – https://sweetcode.com/docs/wpm/consent-management/google-consent-mode/.

Lastly, the Google Consent Mode is only available in the PRO version of the plugin. So you’ll have to avail the PRO version if you would want to use this feature.

Let me know if you have other questions or concerns.

Regards,
Kenneth

• This reply was modified 2 years, 7 months ago by Kenneth.
• This reply was modified 2 years, 7 months ago by Kenneth.

Hi, thanks for your response. Strange is that I tried it with borlabs cookie deactivated and google ads gave me the response that the conversion was not tracked anyway.

Hi Christian

Could you send us the debug info from the support page of the plugin to [email protected]

It will help us to narrow down the problem.

Regards
Aleksandar

sure. E-Mail is sent

Closing this thread now as this is already resolved over [email protected].