Google Analytics 4

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Creame

    (@creapuntome)

    Hi, considering that Google Analytics 4 uses gtag.js. Join.chat detects it automatically and sends events.

    • This reply was modified 4 years ago by Creame.
    Thread Starter Julian Marin

    (@julianmarin)

    Ok thanks

    Hi,

    I’ve just create a new GA 4 propriety and tested my events, but clicking on the whatsapp pop up I don’t see any event on analytics. There is something new that I’ve to do with the new version of analytics?

    Thread Starter Julian Marin

    (@julianmarin)

    It’s true @serp46 it doesn’t work with Google Analytics 4.

    Plugin Contributor davidlillo

    (@davidlillo)

    Thanks for the warning, we will review what may be happening.????

    Thread Starter Julian Marin

    (@julianmarin)

    Thanks @davidlillo

    Thanks, you’re gonna update us when the plugin start working again with ga4?

    Plugin Author Creame

    (@creapuntome)

    Hi!

    Join.chat automatically sends analytics ‘click’ event to Universal Analytics (UA) or Google Analytics 4 (GA4). In versions prior to 4.1.9 first check if UA is present and send UA event and otherwise check if GA4 is present and send GA4 event. For this reason, if the two versions of analytics are present, it only sends the first (UA).

    From version 4.1.9, join.chat will send events for UA and GA4 if both are present.

    Please try the new version. Your feedback is welcome ??

Viewing 8 replies - 1 through 8 (of 8 total)
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