Good but needs serious optimization itself

  • I have a server and host clients whose sites I have developed because I know they are properly optimized. However, one recently put this plugin in without my consent and their page load time went from 1.1-1.3 seconds to 6.5-7 (source: pingdom). That is absolutely atrocious. Not only should no one plugin ever, for any reason, have that kind of impact but it makes purpose of the plugin moot. I would wager that every single metric for your site would appear worse than it actually is when a the UX is worsened by page load time (guess that helps them pitch the premium version). I told the client to remove it or that I could no longer have them on my server.

    This has potential but is nowhere near at a point where this should go on a live site.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author David Aguilera

    (@davilera)

    Hi!

    Thank you very much for being so sincere and letting us know you had so much trouble.

    We’re currently working on a HUGE improvement in both our plugin and our cloud server to make the plugin administration lightning faster. We expect it to be released in the upcoming days…

    However, we didn’t identify such a huge impact in the front-end. Obviously, running a split testing tool will make your site a little bit slower, for alternative content has to be loaded for each visitor. According to our tests, the worst case scenario takes about two times your regular time… but what you’re describing is much worse.

    Can you please let us know what kind of setup did you run our plugin in? If you want to send us an e-mail, I’ll also be glad to look at it closer with you (customers at nelio software dot com).

    Thanks again for the heads up and I hope we can help you somehow!

    Best,
    David

    Thread Starter ktrusak

    (@ktrusak)

    David,

    Thank you for the reply. I can tell you guys are working hard on the plugin and would love to re-review the new releases. I won’t just leave a 1-star up without continuing to do my homework.

    I don’t think I could even let a client run something only doubling load times. It simply is not worth it, even if they get a few useful nuggets of information. That was just the homepage that was hurt as well. They have Facetwp integrated with Woocommerce and those shop pages became almost unusable.

    I have an enterprise server with Synthesis, which has always been fantastic. All my hosted clients have a load time under 1.5s. To go up to just shy of 6 seconds from one plugin is disastrous. I respect my clients’ privacy, so would rather not have others poking around their sites. Let me know when the new releases come out (plus and documentation on changes, if possible) and I will give them a look.

Viewing 2 replies - 1 through 2 (of 2 total)
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