Good but awful support

I’ve bought this plugin after a friend recommendation. I needed the premium version cause of some extra features so I’ve bought it. Something it’s not working with my theme and the plugin, so I’ve asked support to the developer.

I’VE NEVER RECEIVED AN ANSWER!

So guys if you are thinking to get this plugin, keep in your mind that if anything goes wrong with the implementation in your website and you don’t know where to look for help, just avoid the purchase. It’s being a month already after had sent multiple emails, not replies received. It’s quite bad that the developer doens’t care after had mad a nice plugin.