Gone after update

  • When adding/editing a form, the plugin keeps hanging in such a way that you cannot add or edit the fieds. Sometimes you cannot save the changes. There was an update and I “installed” it, hoping it would resolve that problem. Well – it did! The plugin removed itself, and all forms are gone.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author James Laws

    (@jameslaws)

    I’m so sorry to hear that you had this experience.

    I can tell you that what you are describing sounds like a server or code conflict of some sort and we have not been notified this by any other users that would suggest otherwise.

    It’s regrettable that you had such a negative experience and we would love to assist you with it if you wouldn’t mind submitting a ticket to https://ninjaforms.com/contact/

    Have a similar problem here.
    Sometimes the save button is no reloaded or the the drop down functionality for editing isn’t working.
    4.2.3

    Thread Starter JohnJimmink

    (@johnjimmink)

    Hi Grincho,

    I had (amongst other problems) the exact same problem you’re having on both my development machine and external server – the save button frequently died. Not sure it has something to do with the theme I’m using. I now use another plugin and could not be any happier!

    I also experienced the same problem on three different machines. This is only one of several problems I have been experiencing in the last two weeks and cannot seem to get any support feedback. I guess it’s time to change to a new plug-in.

    Thread Starter JohnJimmink

    (@johnjimmink)

    GraFXGirl,
    I did and am so happy I did … I can now edit and save the forms and have no problems what so ever. Quite liberating ??

Viewing 5 replies - 1 through 5 (of 5 total)
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