Going to Single Products and then categories does not work

  • Resolved truebird

    (@truebird)


    2 years ago

    Hi,

    When going to Shop All or direct to categories the category filters work perfectly. However, when going to a single product and THEN trying to go to a category, it does not work.

    This happens on more than just this site with the plugin enabled but multiple. How can we solve this? Even clicking Clear All does not work. You have to go one of the TOP menu normal items to get it to start working again.

    Here is a short video showing you https://www.screencast.com/t/MLrlfVaAyi4m

    Thanks folks.

    Let me know how we can resolve this?

    Greg

    • This topic was modified 2 years ago by truebird.

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Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mediawebster

    (@mediawebster)

    Hello Greg

    Ok! Please remove “Related products” from product template and do a test

    Thread Starter truebird

    (@truebird)

    @mediawebster Hmmm…thanks. It still does it.

    You can try:

    .related.products {
    display: none;
    }

    In a CSS extension to see too.

    Any other things we can do? List them all where others have had similar issues if you would please.

    ??

    Greg

    Plugin Support mediawebster

    (@mediawebster)

    Hello Greg

    I mean remove “Related products”, not hide. This page should not contain this HTML code.

    The problem is that the plugin checks the template on the current page. And if the page has a template that can display products, the filter will not redirect

    Thread Starter truebird

    (@truebird)

    @mediawebster Got you.

    The stock Woo related products is now totally removed via:

    /**
    * Remove related products output
    */
    remove_action( ‘woocommerce_after_single_product_summary’, ‘woocommerce_output_related_products’, 20 );

    in functions.php

    So…however…it is still doing this so it looks like that is not the problem?

    Have a look and let me know when you can so I can turn on related products again when you confirm you see it still doing with it disabled?

    What other things can we do?

    FYI…this was NOT a related products plugin but from the stock WooCommerce it looks like…not related products plugins enabled…

    Should it not work with stock functionality anyway too with Woo?

    Greg

    • This reply was modified 1 year, 11 months ago by truebird.
    • This reply was modified 1 year, 11 months ago by truebird.
    Plugin Support mediawebster

    (@mediawebster)

    Hello Greg

    Yes, you are right! It is very strange

    Please write to the plugin author – https://pluginus.net/support/forum/woof-woocommerce-products-filter/
    We explore this in more detail.

    You can turn on related products

Viewing 5 replies - 1 through 5 (of 5 total)
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