• Hi,

    wordpress blog is hosted on godaddy Windows Shared Hosting, today I have received a letter from godaddy saying

    Dear Sir/Madam,

    Regarding your hosting account XYZ.com:

    It has come to our attention that your hosting account for XYZ.com is causing an overload of the CPU on this server. This, in turn, affects the usage of the server by other customers. To protect the overall health of the server, we have disabled the app pool. You can FTP into your account to optimize your code at this time.

    Unfortunately, we are not able to troubleshoot custom scripting, and therefore, we are not able to provide specific solutions. However, the following files have been accessed the most, and should be a starting point for further troubleshooting. Keep in mind, these files may not be the root cause of this issue.

    multiple php-cgi.exe processes

    Additionally, other causes to this issue can include, but are not limited to, non-optimized scripts, high traffic, form spamming, etc.

    Once you have identified the cause of the issue, please reply directly to this email with the steps taken to resolve the issue. If you are not able to resolve this issue, you should then consider the need to upgrade to a Dedicated Server. If you have questions about this matter, you may contact us by replying to this email.

    We appreciate your cooperation in this matter. Please contact us if you have any further issues.

    Please contact us if you have any further questions.

    Hosting Support Team


    My website is now closed….. help me to solve this problem!

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  • Switch to another hosting company. Many people on here have had technical issues with Godaddy anyway.

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