• Resolved n1fdadmin

    (@n1fdadmin)


    I am currently a WPForms Pro user and am very interested in your plugin. Our site sends a small number of emails to a list of may 200-250 members at one time. I tried setting up the plugin with gmail and found that our emails were being rejected due to too many recipients on the emails. Is there a way to get the plugin to break up an email with many recipients into several emails each to a subset of the full list which gmail will accept?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jared Atchison

    (@jaredatch)

    Hey @n1fdadmin,

    Thanks for reaching out! Gmail is a great solution for most/casual users, but there are definitely scenarios where is isn’t a good fit.

    Sending to emails to more than a dozen people or sending more than a few emails at once are the two scenarios users will most often encounter that won’t work with Google.

    Google has a limit on how many emails you can send per day, per hour, and per second. Generally, the first two limits are high enough that its pretty hard to ever pass that. However, when it comes to emails per second, the limit is around 3 (don’t recall the exact number off the top of my head, but something like that).

    So given this limit, even if you took the email with 250 people and were able to split it up into 10 emails to 25 users, you would still encounter an issue as you would be well above the rate limit Google allows to send per second. We don’t have any way to “delay” emails or similar to get around this.

    For your use case, I would recommend looking into Mailgun as they would be a much better solution. They are specially geared for situations like this where you have to send more high volume (both recipients and bulk send) – they don’t have the restrictions that Google has. It’s a bit tedious to setup, but they offer free accounts which provide 10,000 free emails/mo. We have a guide on setting up Mailgun if you decide to give that a try.

    Hope that helps! Happy holidays ??

    Thread Starter n1fdadmin

    (@n1fdadmin)

    Thank you Jared, I’ll give Mailgun a look.

    Thread Starter n1fdadmin

    (@n1fdadmin)

    Hi Jared,

    I have been looking at Mailgun as you suggested and it looks very good. One additional question – does the WP Mail SMTP plugin have a means to log message sent through it? I have used the now defunct Postman SMTP plugin which has logging to understand and solve lots of email problems. Just wondering how to do this with WP Mail SMTP?

    Thank you again for all of your help!

    Plugin Author Jared Atchison

    (@jaredatch)

    We don’t have a logging feature (though it’s something we may consider in the future).

    The good news is Mailgun has logging by default and it’s amazing. Their logging is way better than anything a WordPress plugin can do. Another reason why Mailgun is one of our favorites ??

Viewing 4 replies - 1 through 4 (of 4 total)
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